Host

Loma Linda University Health; Loma Linda (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization is looking for a Host to provide exceptional service to patients and visitors at their facilities. The Host will act as the first point of contact, ensuring guests feel welcomed and informed. In this full-time role with evening shifts, candidates should possess a high school diploma and ideally have experience in customer service fields.

Qualifications

• Minimum one year of experience in public relations or customer service preferred.
• Read, write legibly, and speak clearly in English; bilingual preferred.

Responsibilities

• Greets and screens patients, visitors, and guests.
• Provides information about the facility and assists guests with directions.
• Controls guest access into the facility.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or GED

Job description

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Job Description

MC: Hospitality Services- ( Full Time, Evening Shift: 12:30-9pm)

Job Description

MC: Hospitality Services- ( Full Time, Evening Shift: 12:30-9pm)

Job Summary: The Host greets and screens each patient, visitor and guest. Uses GRETE principles when welcoming them to the hospital with enthusiasm and professionalism. Ascertains the needs of the guest and answers any questions in a professional and courteous manner. Provides information about the facility and answers any questions. Assists guests by directing or escorting them to their correct destination. Controls guest access and passage into the facility. These services may be provided for the LLUMC, LLUCH, LLUECH or LLUSH hospitals. Performs other duties as needed.

Education and Experience: High School Diploma or GED required. Minimum one year of experience in public relations, customer service or clerical preferred.

Knowledge and Skills: Read, write legibly, and speak clearly in English (bilingual preferred) with professional quality, push/pull wheelchairs; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications: None.

About Us

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.

About The Team

Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at [phone].

Loma Linda University Medical Center is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.

We appreciate your interest in Loma Linda and wish you success in your job search!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Higher Education and Hospitals and Health Care

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