Host

Davita Inc.; Loma Linda (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in healthcare services is seeking a full-time Host for evening shifts. The role involves greeting guests and providing information about the hospital's services. Ideal candidates will have a High School diploma, strong communication skills, and experience in customer service. This is an opportunity to contribute to a compassionate environment focused on healing and support.

Qualifications

• Client-facing role requiring excellent communication and customer service skills.
• Preferred one year of experience in public relations or customer service.
• Must be able to read, write, and speak clearly in English.

Responsibilities

• Greet and screen patients, visitors, and guests with enthusiasm.
• Direct and escort guests to the correct destinations within the hospital.
• Provide information about the facility and answer questions professionally.

Skills

Communication

Customer Service

Problem Solving

Attention to Detail

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

PowerPoint

Job description

MC: Hospitality Services- (Full Time, Evening Shift: 12:30-9pm)

Job Summary:

The Host greets and screens each patient, visitor, and guest. Uses GRETE principles when welcoming them to the hospital with enthusiasm and professionalism. Ascertains the needs of the guest and answers any questions in a professional and courteous manner. Provides information about the facility and answers any questions. Assists guests by directing or escorting them to their correct destination. Controls guest access and passage into the facility. These services may be provided for the LLUMC, LLUCH, LLUECH, or LLUSH hospitals. Performs other duties as needed.

Education and Experience:

High School Diploma or GED required. Minimum one year of experience in public relations, customer service, or clerical work preferred.

Knowledge and Skills:

• Read, write legibly, and speak clearly in English (bilingual preferred).
• Use computer, printer, and software programs necessary for the position (e.g., Word, Excel, Outlook, PowerPoint).
• Operate/troubleshoot basic office equipment required for the position.
• Relate and communicate positively, effectively, and professionally with others.
• Work calmly and respond courteously when under pressure.
• Collaborate and accept direction.
• Think critically; manage multiple assignments effectively.
• Organize and prioritize workload; work well under pressure.
• Problem solve; recall information with accuracy.
• Pay close attention to detail; work independently with minimal supervision.
• Distinguish colors as necessary.
• Hear sufficiently for general conversation in person and on the telephone.
• See adequately to read computer screens and written documents necessary for the position.

Licensures and Certifications:

None.

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork, and wholeness.