Host

TFB-Catering (Per Diem, TFB Catering); Lititz (Lancaster County); On-site; Part time

Job summary

Join a dynamic hospitality team at a full-service restaurant and bar located in the vibrant Rock Lititz Campus. This role offers a fantastic opportunity to engage with guests, manage seating, and provide top-notch service in a fast-paced environment. Enjoy the thrill of working in a popular venue while earning tips from room service and takeout. With a flexible schedule of approximately 2-4 shifts per week, you can balance work with your personal life. The company values its employees, offering meal discounts, employee outings, and medical benefits. If you have a passion for customer service and thrive in a lively atmosphere, this position is perfect for you!

Benefits

Meal Discounts

Employee Outings

Medical Benefits

Paid Training

Qualifications

• Must be at least 18 years of age and have some weekend availability.
• Exceptional customer service and clear communication skills required.

Responsibilities

• Greet customers and manage seating flow with an up-to-date seating chart.
• Assist waitstaff by clearing and resetting tables and taking orders.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Education

High School Diploma or equivalent

Tools

Open Table GuestCenter

Job description

Come join one of the best hospitality groups in our area, TFB Hospitality. This position is for our full-service restaurant and bar located on the wonderful Rock Lititz Campus inside the Rock Lititz Hotel! Join our experienced, fun team in a fast-paced environment and make tips on room service and takeout!

Position Details:

1. Full-time: 25-35 hours per week
2. Part-time: 15-25 hours per week

Rate: $12/hr plus tips from Room Service/takeout

Hours:

1. SUN-THUR 4:00-9:00 PM
2. FRI-SAT 4:00-10:00 PM
3. SUN 9:00 AM-2:00 PM

*Approx. 2-4 shifts per week, shifts will vary based on need and Hotel occupancy.

Benefits:

• Meal Discounts at all our locations
• Employee outings
• Medical Benefits
• Paid training

Responsibilities include:

• Greeting customers upon entry and exit, providing accurate wait times
• Managing the flow of guests and maintaining an up-to-date seating chart through Open Table GuestCenter
• Escorting guests to their table while correctly rotating servers
• Assisting the waitstaff by clearing and resetting tables
• Answering the phone and providing appropriate service (i.e., Reservations, To-go, or Room Service)
• Taking, processing, and delivering Room Service orders

Requirements:

• Exceptional customer service skills
• Clear and professional communication skills
• Strong organizational skills
• Must be at least 18 years of age
• Must have some type of weekend availability