Restaurant Host

Ralph's American Grill; Wilmington (DE); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading restaurant in Wilmington is seeking a Host/Hostess to provide excellent service and ensure a pleasant dining experience. Responsibilities include greeting guests, managing seating, and processing payments. Join a team committed to quality service and work-life balance.

Qualifications

• 6 months cash handling experience required.

Responsibilities

• Greets guests promptly and courteously.
• Processes take-out orders and handles cash transactions.

Skills

Customer service skills

Organizational skills

Interpersonal communication skills

Education

Basic reading, writing, and math skills

Job description

Ralph's American Grill is seeking a Host/Hostess to join our team!

The Host/Hostess welcomes guests to the restaurant and provides fast and courteous service to ensure an enjoyable dining experience and repeat business.

Primary Responsibilities:

• Greets guests promptly and courteously; seats guests ensuring a balanced workload among servers.
• Assigns and informs servers of stations for meal periods.
• Processes take-out orders; may answer room service phones and process room service orders; practices suggestive selling techniques.
• Receives customer payment from servers and processes transactions on the cash register as outlined in the cash and charge procedures; gives correct change; balances cash drawer at close of shift; completes all opening and closing paperwork; documents voids on the void balance sheet.
• May assist server’s assistants in clearing, cleaning, and setting tables.

Qualifications, Education, Experience, Skills, and Abilities:

• Basic reading, writing, and math skills
• 6 months cash handling experience
• Customer service skills
• Organizational skills
• Interpersonal communication skills

Ralph's American Grill is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We focus on supporting our team through our commitment to work-life balance and providing development opportunities.

We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.