HOST

Fine Entertainment Management; Las Vegas (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Fine Entertainment Management is seeking a friendly host/hostess in Las Vegas to greet and seat guests, provide exceptional service, and keep work areas clean and organized. You will assist in daily front-of-house operations and support the team in maintaining a welcoming atmosphere.

Responsibilities include seating guests, answering calls, logging reservations, and promoting our venues. The role requires English fluency, basic math, and a health card, with a strong emphasis on guest

Qualifications

• Must be 18 years or older.
• Excellent customer service and communication skills.
• Must possess a valid Health Card issued by the Southern Nevada Health District.
• Must be able to communicate fluently in English.
• Must have basic math skills.
• Must be able to reach, stoop, bend, lift and clean during shifts.

Responsibilities

• Greet all guests sincerely with a smile and eye contact, and provide superior guest service.
• Actively promote the venue by engaging every guest and potential guest with in your immediate reach.
• Efficiently seat guests following the service sequence standards.
• Bid farewell to each guest and invite them to return.
• Answer telephone calls properly and direct the call to the appropriate party when necessary.
• Run food to tables throughout the restaurant announcing each item as delivered.
• Properly quote wait times for guests and log guests into the reservation system.
• Bus tables as necessary throughout the restaurant.
• Possess thorough knowledge of all menu items and ability to suggestively sell items to guests.
• Set up host stations at start of shift, and break down station at end of shift.
• Clean assigned section and side stations, including menus, tables, chairs, and side stations.
• Assist in maintaining the cleanliness and presentation of restaurant.
• Stack and wipe plates and glassware in dish area, maintaining a clean and organized area.
• Empty trash cans to maintain service and sanitation standards.
• Perform assigned side work.
• Market FINE ENTERTAINMENT venues by collecting guests’ personal information for the marketing database.
• Maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District.
• Adhere to all Department and Company Policies and Procedures.

Skills

Guest service

Communication

Fluent English

Job description

Job Details

Job Location: Rockhouse Too - Las Vegas, NV 89109

Job Summary

Responsible for providing friendly, engaging, and superior service to every guest. Create a warm, friendly, welcoming atmosphere for guests. Greets and seats parties throughout the restaurant using the established Sequence of Service. Keep the assigned stations cleaned and stocked at all times. Assist other team members with various duties as assigned.

Essential Job Functions

• Greet all guests sincerely with a smile and eye contact, and provide superior guest service.


• Actively promote the venue by engaging every guest and potential guest with in your immediate reach


• Efficiently seats guests following the service sequence standards


• Bid farewell to each guest and inviting them to return


• Answer telephone calls properly and directing the call to the appropriate party when necessary.


• Run food to tables throughout the restaurant announcing each item as delivered


• Properly quote wait times for guests and log guests into the reservation system


• Bus Tables as necessary throughout the restaurant


• Possess thorough knowledge of all menu items and ability to suggestively sell items to guests


• Properly set up host stations at start of shift, and break down station at end of shift


• Clean assigned section and side stations, including menus, tables, chairs, and side stations


• Assist in maintaining the cleanliness and presentation of restaurant


• Stack and wipe plates and glassware in dish area, maintaining a clean an organized area


• Empty trash cans to maintain service and sanitation standards


• Perform assigned side work


• Actively market FINE ENTERTAINMENT venues by collecting guests’ personal information for the marketing database


• Must maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District


• Adhere to all Department and Company Policies and Procedures

QualificationsQualifications:

• Must be 18 years or older


• Previous experience in desired position is preferred


• Must possess excellent customer service and communication skills


• Must be able to initiate and engage guests in conversation in a professional manner


• Must possess a valid Health Card issued by the Southern Nevada Heath District


• Must have basic math skills


• Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift


• Must be able to communicate fluently in English