Host

Fohandboh; Jefferson City (MO); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

Strict Dress Code

Job summary

Chili's is seeking a Host to create a positive first impression, greet guests, and guide them to seating. You will manage the wait list and communicate wait times while maintaining a welcoming atmosphere.

In a fast-paced environment, you will work with team members to ensure high-quality service, handle calls, and assist with guest needs throughout the dining experience.

Qualifications

• Greet guests and guide to seating while maintaining a friendly, natural interaction.
• Able to communicate requests clearly to servers and managers.
• Must be able to work in a fast-paced restaurant and stay positive.

Responsibilities

• Greet incoming and departing guests warmly and escort to seating; present menus and announce waiter’s name.
• Seat guests based on preference using visual cues for bar or dining areas.
• Answer incoming calls and provide appropriate service.
• Manage guest flow and provide accurate wait times.
• Attend to special guest needs and requests.
• Maintain safety and sanitation policies and process dining charges and payments.

Skills

Read menus

Greet guests warmly

Clear greetings & farewells

Communicate guest needs

Telephone communication

Team oriented

Stand/walk for shift

Flexible shifts

6 months restaurant exp.

Customer service

Unscripted interactions

Tools

POS system

Computer system

Job description

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.

Job Duties

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Use visual cues to seat guests in either the bar or dining area depending on their preference
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
• Tend to special guest needs and requests
• Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
• Contribute to team effort by accomplishing related results as needed

Skills and Qualifications

• Must be able to read menus
• Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Must be able to clearly communicate guests' needs to W/Ws, Bussers, Managers, etc.
• Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
• Must be able to walk and stand during entire shift
• Must be able to reach, bend, stoop and wipe
• Must be able to carry trays or supplies (10-30 lbs.)
• A desire to help out where needed and work as part of a team
• Passion for providing extraordinary service
• The ability to thrive in a fast-paced environment
• Flexibility to work a variety of shifts
• 6 months experience in a full-service restaurant preferred
• Must be upbeat, outgoing and positive
• Ability to work effectively within a team
• Ability to effectively communicate on the telephone.

Working at Chili's

Health Insurance

Strict Dress Code

ABOUT EMPLOYER

Chili's

10 people want to work here!

Summary

JOBS AT Chili's

Line Cook