Host

Fohandboh; Lincoln (NE); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

No Strict Dress Code

Job summary

Chili's in Lincoln, NE seeks a friendly Host to greet guests, manage the waitlist, and escort guests to tables. You will present menus, seat guests per their preferences, and inform them of wait times while maintaining high service standards.

Responsibilities include friendly guest interactions, accurate wait-time updates, and adherence to sanitation and safety policies to ensure an exceptional dining experience.

Qualifications

• Customer service oriented and friendly demeanor.
• Able to greet guests and inform guests of wait times.
• Experience entering guest names into computer systems.
• Strong conversation skills with guests.
• Adhere to sanitation and safety policies and maintain high standards.

Responsibilities

• Greet incoming and departing guests warmly.
• Escort guests to dining area and present menus.
• Seat guests according to preferences.
• Provide accurate wait times and monitor waitlist.
• Attend to guest needs throughout dining experience.
• Maintain compliance with sanitation and alcohol policies.
• Contribute to team effort by achieving related results.

Skills

Guest greeting

Waitlist management

Seat guests

Communication

Customer service

Tools

POS system

Job description

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.

Job Duties

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Use visual cues to seat guests in either the bar or dining area depending on their preference.
• Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
• Tend to special guest needs and requests
• Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Contribute to team effort by accomplishing related results as needed

Working at Chili's

Health Insurance

No Strict Dress Code

ABOUT EMPLOYER

Chili's

6730 South 27th St., Lincoln, NE 68512

20 people want to work here!

Summary