Host

The Original Pancake House; Indianapolis (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a customer-focused Host to enhance the dining experience. In this role, you'll be the welcoming face of the restaurant, ensuring guests are seated comfortably and informed about current promotions. Your excellent communication and organizational skills will shine as you manage guest flow and assist the service staff. If you thrive in a fast-paced environment and enjoy creating a warm atmosphere for patrons, this opportunity is perfect for you. Join a team dedicated to exceptional service and make a lasting impact on every guest's experience!

Qualifications

• Previous restaurant hosting or serving experience preferred.
• Friendly and customer-focused personality.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Manage the flow of guests into dining and bar areas.

Skills

Customer Service

Communication Skills

Organization

Job description

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities:

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Operate cash registers to accept payments for food and beverages
• Answer the phone.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

Qualifications:

• Previous restaurant hosting or serving experience preferred
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone
• Must be able to carry trays or supplies (10-30 lbs.)

Complete our short application today!