Host

P.F. Chang's; Houston (TX); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Discounted meals

Job summary

P.F. Chang's in Houston is hiring a Host responsible for ensuring a positive guest experience by managing the flow of the restaurant. The role includes interacting with guests, greeting them, and providing them with information about wait times, if necessary.

No prior experience is required, as training will be provided. Candidates must be at least 18 years old and have strong customer service skills. Flexibility to work various shifts is important, as is the ability to multi-task in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.

Responsibilities

• Interact courteously with Guests to provide an excellent hospitality experience.
• Uphold safety and sanitation standards at front door and lobby area.
• Learn restaurant seating layout and assist with food delivery.
• Conduct side-work as required for each shift.

Skills

Customer service skills

Communication skills

Flexibility

Ability to multi-task

Job description

Benefits

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Job Summary

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have.

Job Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Job Requirements

• Previous experience is not required – we will train you
• Must be at least 18 years old
• Excellent customer service skills and etiquette
• Ability to execute proper sanitation practices and safety procedures
• Must be able to communicate effectively with co-workers and guests
• Flexibility to work a variety of shifts
• Ability to multi-task in a fast-paced, teamwork environment