Host

PF Changs China Bistro; Franklin (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Advancement opportunities — we promote

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

PF Chang's China Bistro in Franklin, TN is hiring immediately for a Host/Hostess. The role focuses on delivering an excellent hospitality experience by greeting guests, guiding seating, and maintaining a smooth flow at the front of the house.

No previous experience required—we train you. You will learn seating layouts, curbside basics, and standard sanitation practices, while delivering a warm, professional first and last impression to every guest.

Qualifications

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Communication

Teamwork

Flexibility

Hospitality

Job description

Benefits we offer for this position:

All team members:

• Competitive pay

• Flexible scheduling

• Paid on the job training

• Opportunities for advancement - we promote from within

• Discounted meals

• Employee referral program

• Exclusive team member discounts

• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)

• Medical, dental and vision insurance (based on hours worked)

• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time or part-time Host or Hostesses.

Job Summary:

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have.

Job Responsibilities:

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)

• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control

• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food

• Set and clear a table neatly and efficiently according to P.F. Chang's specifications

• Learn curbside process and takeout expectations

• Conducts side-work as required for each shift

Job Requirements:

• Previous experience is not required – we will train you!

• Excellent customer service skills and etiquette.

• Ability to execute proper sanitation practices and safety procedures.

• Must be able to communicate effectively with co-workers and guests.

• Flexibility to work a variety of shifts.

• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.