Host

P.F. Chang's; Austin (TX); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Advancement opportunities—promote from

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

PF Chang's in Austin is hiring a Host/Hostess to deliver an exceptional hospitality experience and manage the flow of the restaurant. You will greet guests, guide seating, and provide a warm first and last impression to every guest. When there is a wait, you will quote accurate times and assist guests with questions.

We offer paid on-the-job training and opportunities for advancement. This is a full-time or part-time position with flexible scheduling and benefits for qualifying team members.

Qualifications

• Excellent customer service skills and etiquette.
• Ability to communicate effectively with guests and co-workers.
• Ability to multi-task in a fast-paced, team-oriented environment.
• Flexibility to work varying shifts.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, take reservations, take food orders).
• Uphold safety and sanitation standards by performing sanitation practices at front door, host desk, lobby area and crowd control.
• Learn restaurant seating layout and how tables are divided into server areas to deliver food.
• Set and clear tables neatly and efficiently per PF Chang’s specs.
• Learn curbside process and takeout expectations.
• Conduct side-work as required for each shift.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Teamwork

Job description

P.F. Chang's Pay Range (based on experience): $17.00 - $20.00 / hour

Benefits We Offer For This Position

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

Benefits for Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time or part-time Host or Hostesses.

Job Summary

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have.

Job Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Job Requirements

• Previous experience is not required – we will train you!
• Must be at least 18 years old.
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.