Host

United Way of Greenville County; Houston (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

Birdies Icehouse in Houston is seeking a friendly Host to be the first point of contact for guests. You will greet guests, provide accurate wait times, and escort them to dining or bar areas to ensure a smooth arrival.

You will maintain a clean host area, answer questions, manage seating, and assist with takeout orders while upholding health and safety standards. Strong communication and organizational skills are essential. TABC and Food Handler certifications are preferred.

Qualifications

• Familiarity with health and safety regulations.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills to monitor seating and dining areas.
• Good physical condition to walk and stand for a full shift.
• Comply with food & beverage regulations: TABC and Food Handler certifications.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Escort guests to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress's name.
• Greet customers upon departure, thanking them for joining us.
• Maintain a clean host reception area.
• Cater to guests who require extra attention (e.g. children, elderly).
• Answer incoming calls and address customers' queries.
• Assist with Takeout Orders.

Skills

Communication

Health & Safety

Organization

Stamina

Job description

Birdies Icehouse , located at East River 9, is one of Houston's most exciting destinations for sports, socializing, and scratch-made eats. The venue features stunning views of the Houston skyline, all set in a laid-back, high-energy atmosphere. Guests can step off the course and into Birdies Icehouse to enjoy house-made burgers, fresh tacos, ice-cold beer, and handcrafted cocktails. Whether celebrating a big win or just soaking in the vibe, Birdies is where great food, great views, and great times come together.

We are looking for a Host to join our team and be the first point of contact for our guests.

Host responsibilities include greeting guests, providing accurate wait times and escorting guests to the dining and bar areas. For this role, you should have solid organizational and interpersonal skills to ensure our guests have a positive dining experience from the moment they arrive until they depart.

Ultimately, you will ensure we provide excellent customer service and Create Remarkable Memories for our guests.

Responsibilities

Welcome guests to the venue

Provide accurate wait times and monitor waiting lists

Escort guests to assigned dining or bar areas

Provide menus and announce Waiter/Waitress's name

Greet customers upon their departure, thanking them for joining us

Maintain a clean host reception area

Cater to guests who require extra attention (e.g. children, elderly)

Answer incoming calls and address customers' queries

Assist with Togo Orders

Qualifications

Familiarity with health and safety regulations

Excellent communication skills (via phone and in-person)

Strong organizational skills with the ability to monitor the entire dining and bar area for available Seating

Good physical condition to walk and stand during an entire shift

Comply with all food and beverage regulations: TABC Certified and Food Handler Certified www.learn2serve.com