Host

JJ's Grill; Fayetteville (AR); Hybrid; USD 16,531,000 - 20,664,000; Part time

Job summary

JJ's Grill in Fayetteville, AR is seeking a friendly Host to welcome guests, seat them at tables or in waiting areas, and help ensure an exceptional dining experience.

You will use strong organization and clear communication to coordinate with servers and managers, provide accurate wait times, and keep the dining area running smoothly. This role emphasizes guest focus and teamwork, requiring you to manage waitlists and share promotions.

Qualifications

• Must be friendly and guest-focused.
• Able to greet and farewell guests clearly and assist as needed.
• Communicate guest needs to servers and managers clearly.
• Handle telephone inquiries effectively.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Basic menu knowledge.
• Assign patrons to tables suitable for their needs.
• Inform guests of current promotions and who will be serving them.
• Manage the flow of guests into dining and bar areas; provide accurate wait times.
• Conduct hourly bathroom checks.
• Operate the Waitlist Me app.

Skills

Friendly demeanor

Clear greetings & farewells

Communication with servers/managers

Telephone communication

Tools

Waitlist Me

Job description

We are looking for a guest-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional experience.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities:

• Greet guests and seat them at tables or in waiting areas.


• Basic menu knowledge.


• Assign patrons to tables suitable for their needs.


• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.


• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate.


• Responsible for hourly bathroom checks.


• General understanding and operation of Waitlist Me app.

Qualifications:

• Friendly and guest-focused personality.


• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.


• Ability to clearly communicate guests’ needs to Servers, Managers, etc.


• Ability to effectively communicate on the telephone.