Host

Peel Wood Fired Pizza; Edwardsville (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Growth opportunities

Paid health insurance

Chef-owned and operated

Meal discounts

Job summary

Peel Wood Fired Pizza in Edwardsville, IL seeks a friendly Host to greet guests, seat them, and support a smooth, guest-obsessed dining experience.

As the first impression, you will open doors, welcome with a smile, coordinate with servers and managers, and help resolve guest concerns to ensure memorable visits. Full-time position with health insurance eligibility and employee meals.

Qualifications

• Previous guest service experience preferred.
• Able to multitask in a fast-paced restaurant.
• Excellent communication and friendly demeanor.

Responsibilities

• Greet guests warmly and open the door upon arrival.
• Seat guests and hand menus after seating.
• Coordinate with servers and managers about table availability and special requests.
• Address guest concerns and escalate to a manager to resolve issues.

Skills

Guest service

Team player

Communication

Availability

Job description

A Host is the first person the guest sees and the last: you are the face of the restaurant! As a host, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant
• Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
• Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the job:

• Growth Opportunities - We Promote from Within!
• Full time employees are eligible for PAID health insurance
• Chef-owned and operated - work directly with leadership!
• 50% off meals on your shifts - 25% off of all meals at any locations on your days off

A Host is responsible for serving our guests with unparalleled hospitality to create unforgettable guest and team member experiences every day!