Host

HHM Hospitality; City of Ithaca (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Host at a leading hospitality firm, where you'll create memorable dining experiences for guests. This role involves greeting and seating guests, maintaining the dining area's setup, and ensuring excellent service standards. With opportunities for growth into supervisory roles, this position is perfect for those passionate about customer service and hospitality. Enjoy a vibrant work environment that values sustainability and excellence. If you thrive in a fast-paced setting and love engaging with people, we want to hear from you!

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Greet and escort guests to restaurant tables.
• Maintain proper set-up of the dining room.
• Assist with service as needed.

Skills

Customer Service

Education

High School Diploma or Equivalent

Job description

Overview

Opportunity: Host

Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

OPEN INTERVIEWSWe're holding open interview sessions on Sundays and Thursdays from 2-4 p.m. These are for all hourly positions open at this time. Park in the Green Street Garage and we'll validate your parking! When you enter the hotel, head for the restaurant and ask for Suzanne.

Your Growth Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Your Focus

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High school diploma or equivalent .
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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