Host

BOKA Restaurant Group; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

BOKA Restaurant Group is seeking a Host to join their award-winning team in Chicago. This entry-level position focuses on providing exceptional service and overseeing guest seating, with ample opportunities for career development and benefits. Ideal candidates are dedicated and passionate about hospitality, ready to thrive in a dynamic environment.

Benefits

Health, Dental, and Voluntary Benefits Package

Employer-sponsored mental health program

Paid sick leave

401(k) program

Career mentorship and growth potential

Dining incentives across 20+ establishments

Qualifications

• Ability to manage guest seating and flow of service.
• Weekend and holiday availability required.
• Dedicated to great service in a team-oriented environment.

Responsibilities

• Manage the seating of guests while ensuring exceptional service.
• Maintain the reservation book and communicate wait times.
• Follow sanitation practices and complete required procedures.

Skills

Interpersonal skills

Ability to work in a fast-paced environment

Education

Health and sanitation certificates

Job description

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Job Details

Boka Restaurant Group and ‘Jean Banchet Award of Culinary Excellence’ winner, Chef Gene Kato, are in the Southport Corridor and currently seeking Hosts to join their team!

BENEFITS & PERKS: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, paid sick leave, 401(k) program, career mentorship and growth potential, and dining incentives across our 20+ establishments!

ABOUT BOKA RESTAURANT GROUP: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here: https://www.bokagrp.com/

ABOUT ITOKO: ITOKO is a sushi and robata house located in Chicago’s historic Southport Lanes building. The menu features Kato’s high level of ingredients and technique, but brings a relaxed environment curated for the Southport neighborhood.

Host’s Responsibilities

Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations.

• Follow steps of service to provide a quality guest dining experience
• Maintain the reservation book during a shift to ensure the proper flow of service
• Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
• Consistently check on and communicate menu counts and wait times
• Maintain an organized and inviting host stand and coat check area
• Ring all to-go food and beverage items and properly handle payments with 100% accuracy
• Proactively maintain and update guest notes in the restaurant’s reservation software
• Always follow proper sanitation practices
• Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
  
  

Qualifications

• Maintain all required health and sanitation certificates
• Ability to work in a fast-paced environment
• Interpersonal skills
• Weekend and holiday availability
  
  

This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team!

Physical Requirements

• Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
• Safely and effectively use all necessary tools, equipment, and cleaning chemicals
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
• Ability to bear exposure to hot and cold environments
  
  

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality

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