Host

The Alinea Group; Chicago (IL); On-site; USD 2,892,960 - 2,961,840; Full time

Benefits offered by this job

Medical benefits

Time off

401K with company match

Dining discount

Referral program

CTA/Ventra discount

Employee dining discount

Job summary

The Aviary, part of The Alinea Group in Chicago, is seeking a full-time Host to welcome guests and set the tone for their dining experience.

You will greet guests, manage reservations and seating, coordinate with staff, and assist with events. Competitive hourly pay and benefits accompany a 40+ hour, five-day work week.

Qualifications

• Unprecedented work ethic.
• 1+ year experience as a host or related role.
• Ability to work in a fast-paced, chef-driven environment.
• High attention to detail.
• Strong communication skills.
• Ability to work collaboratively as part of a team.
• Thinks clearly, quickly, and maintains concentration under pressure.
• Experience with Tock is a plus.

Responsibilities

• Maintains expert level knowledge of reservations, PON, dietary restrictions, and guest requests for each service.
• Greets guests and maintains welcoming atmosphere at the entrance.
• Recognizes and welcomes regulars and PONs.
• Anticipates guest needs and responds promptly.
• Accommodates all information requests courteously.
• Organizes and maintains secure storage of guest items.
• Returns guest items according to policies.
• Communicates PON arrivals and special requests to management.
• Responds to guest concerns with professionalism.
• Organizes a daily seating plan.
• Helps with private events, including printing menus, table plan, runshow.
• Performs other duties as assigned by management.

Skills

Guest service

Communication skills

Teamwork

Attention to detail

Tools

Tock

Job description

Description

The Aviary is looking for a full-time Host to join our team! The Host is an important part of the team, ensuring each guest has a positive and welcome first impression to their dining experience. This is a full-time position, paid hourly, and candidates must be willing to work 40+ hours, 5 days a week.

The Aviary reinvents the cocktail lounge, crafting modernist cocktails that are visually striking, flavorfully complex, and ready to be paired with a delicious pre-fixe or a-la-carte dining experience by The Alinea Group. Venture beneath The Aviary and you will find yourself in The Office, a vintage-inspired speakeasy that holds a rare collection of spirits to be enjoyed in your favorite cocktail or on the rocks. The Aviary was named Outstanding Bar Program in the U.S. by the James Beard Foundation in 2013. It won the coveted Spirited Award for the World’s Best Cocktail Menu in 2014 and has three times been featured on Drinks International’s The World’s 50 Best Bar list.

Responsibilities

• Maintains expert level knowledge of all reservations, People of Note (PON), dietary restrictions, and guest requests for each service

• Greets guests and maintains welcoming atmosphere at the entrance

• Recognizes and welcomes regulars and PONs

• Anticipates guest needs and respond promptly

• Accommodates all requests for information courteously

• Organizes and maintains secure storage of guest items

• Returns guest items according to established policies and procedures

• Communicates PON arrivals and special requests to management

• Responds to guest concerns with professionalism

• Organizes a daily seating plan

• Helps with the organization of private events, including printing menus, table plan, runshow

• Other duties as assigned by management

Requirements

• Unprecedented work ethic

• 1 or more years experience as a host or related experience

• Ability to work in a fast-paced, chef-driven environment

• High attention to detail

• Strong communication skills

• Ability to work collaboratively as part of a team

• Thinks clearly, quickly, and maintains concentration during high pressure situations

• Experience with Tock a plus

Physical Requirements

• Must be able to work on your feet for at least 8 hours

• Must be able to move, pull or lift at least 35 pounds

• Must be able to climb stairs multiple times per shift

Benefits

• Competitive hourly wage at$21.00 - $21.50/hour

• Medical, vision, dental and life benefits available on the 1st month following full-time employment

  • 50% company contribution to single HMO during the first 2 years of full-time employment, 100% contribution available after 2 years

• Paid time off

• 401(K) with a company match of up to 4% of deferred earnings

• CTA/Ventra discount available after 1 month of full-time employment

• Employee Dining Discount, 20% to any Alinea Group restaurant

• Referral Bonus Program available

The Alinea Group is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.

Must be eligible to legally work in the United States. We use E-Verify.