Host

D12-CELINA LLC; Celina (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Team environment

Training opportunities

Job summary

D12-CELINA LLC is seeking a welcoming hospitality professional to create a positive guest experience from arrival. This fast-paced role requires clear communication, attentiveness, and a polished demeanor as you greet guests and handle check-ins and inquiries.

You will coordinate seating, assist with reservations and front-desk tasks, maintain an organized reception area, and collaborate with team members to ensure a seamless guest experience.

Qualifications

• Excellent interpersonal and communication skills.
• Customer service mindset with friendly, professional approach.
• Ability to stay organized and manage multiple tasks in a busy environment.
• Comfort using scheduling, reservation, or point-of-sale systems as needed.
• Ability to remain calm and solution-oriented when handling guest requests.
• Flexibility to work evenings, weekends, holidays, or other scheduled shifts as required.

Responsibilities

• Greet guests promptly and professionally upon arrival.
• Manage check-ins, reservations, and guest inquiries with accuracy and efficiency.
• Coordinate seating or room assignments based on availability and service needs.
• Answer questions and provide helpful information about services, amenities, and policies.
• Maintain an organized front area and support smooth guest flow.
• Communicate effectively with team members to ensure a seamless experience.
• Assist with resolving basic guest concerns in a courteous and professional manner.
• Uphold service standards and contribute to a positive, professional atmosphere.

Skills

Greet guests

Interpersonal skills

Customer service mindset

Organizational skills

Reservation/POS systems

Calm under pressure

Flexible schedule

Tools

POS systems

Job description

We are seeking a welcoming and energetic professional to create a positive guest experience from the moment visitors arrive. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys providing attentive service with a polished and friendly demeanor.

Responsibilities

• Greet guests promptly and professionally upon arrival
• Manage check-ins, reservations, and guest inquiries with accuracy and efficiency
• Coordinate seating or room assignments based on availability and service needs
• Answer questions and provide helpful information about services, amenities, and policies
• Maintain an organized front area and support smooth guest flow
• Communicate effectively with team members to ensure a seamless experience
• Assist with resolving basic guest concerns in a courteous and professional manner
• Uphold service standards and contribute to a positive, professional atmosphere

Qualifications

• Excellent interpersonal and communication skills
• Strong customer service mindset with a friendly and professional approach
• Ability to stay organized and manage multiple tasks in a busy environment
• Comfort using scheduling, reservation, or point-of-sale systems as needed
• Ability to remain calm and solution-oriented when handling guest requests
• Flexibility to work evenings, weekends, holidays, or other scheduled shifts as required

Preferred Skills

• Prior experience in hospitality, retail, events, or a customer-facing role
• Knowledge of service etiquette and guest relations best practices
• Ability to work collaboratively while maintaining a high level of independence

What We Offer

• A supportive and team-oriented work environment
• Opportunities to develop customer service and hospitality skills
• Training and growth opportunities within the organization
• A chance to make a meaningful impact on the guest experience