Host

Bancroft & Co; Burlington (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible Schedule

Employee dining discount – 25% off food

Daily family meal

401k with an annual match

Employee Assistance Program

Training and opportunities for growth

Job summary

Bancroft & Co in Burlington, Massachusetts is seeking a Restaurant Host/Hostess responsible for greeting guests and managing reservations. Candidates should have at least 1 year of experience in a high-volume restaurant. The role includes ensuring exceptional service and maintaining a pleasant dining atmosphere. Benefits include a flexible schedule, employee discounts, and growth opportunities. Join a team that values hospitality and strives for a welcoming environment.

Qualifications

• A minimum of 1 year of service experience in a full-service, high-volume restaurant.
• Ability to work in a standing position for long periods of time.
• Be able to lift up to 30 lbs and carry a tray.

Responsibilities

• Welcome guests with a friendly and warm greeting.
• Manage reservations and ensure all guests are seated promptly.
• Maintain knowledge of menu items and specials.
• Ensure all guests receive exceptional service.
• Address guest concerns or complaints promptly.
• Maintain a clean and organized front-of-house area.

Skills

Hospitality

Communication skills

Multitasking

Ability to work in high-volume environment

Job description

Description

As a Restaurant Host/Hostess, at The Bancroft you will be responsible for providing a warm and welcoming greeting to guests, managing reservations, and helping to create a pleasant and enjoyable dining experience for all guests. The Host/Hostess will work closely with other members of the restaurant team to ensure that all guests are seated promptly and efficiently, and that they receive exceptional service throughout their meal.

The Position

Host/Hostess candidates should have a minimum of 1 year of service experience in a full-service, high-volume restaurant.

Host/Hostess is paid a competitive hourly wage.

Responsibilities

• Welcome guests to [INSERT LOCATION] with a friendly and warm greeting
• Manage reservations and ensure that all guests are seated promptly and efficiently
• Maintain knowledge of menu items and specials, and make recommendations to guests as needed
• Monitor the dining area and ensure that all guests are receiving exceptional service
• Address any guest concerns or complaints promptly and professionally
• Work with other members of the restaurant team to ensure a smooth and efficient operation
• Maintain a clean and organized front‑of‑house area
• Perform other duties as assigned by management

Requirements

• Exude a high level of hospitality to our guests – smile and have fun!
• Ability to work in a stressful and high-volume work environment
• Ability to multitask and take direction
• Work as part of a team
• Strong communication skills
• Be able to work in a standing position for long periods of time
• Be able to lift up to 30 lbs and carry a tray

Benefits

• Flexible Schedule
• We care about work life balance and development of our staff though continuous education and professional growth.
• We offer a comprehensive benefits package after 6 (six) months to employees that meet our eligibility requirements (health, dental, vision, vacation).
• Employee dining discount – 25% off food for you and a guest.
• Daily family meal.
• 401k* with an annual match.
• Employee Assistance Program.
• Employee Referral Bonus - get paid to work with your friends!
• Training and opportunities for growth!

*Employee must meet eligibility requirements to enroll in benefits.

The Webber Restaurant Group is an equal opportunity employer.