Food Runner

The Bancroft; Burlington (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible Schedule

Health insurance and dental, vision, 6

Employee dining discount

Daily family meal

401k with annual match

Employee Assistance Program

Employee Referral Bonus

Training and growth opportunities

Job summary

The Bancroft Chophouse in Burlington, MA is hiring a Food Runner to ensure guests receive hot meals hot and cold dishes cold. You will stock expo, transport food to dining room, bar and lounge, and assist guests with their needs while maintaining safety and allergy standards.

Candidates should have at least 6 months experience in a full-service, high-volume restaurant; we offer an hourly wage plus tips, flexible schedule, dining discounts, and opportunities for growth.

Qualifications

• Minimum 6 months experience running food in a full-service, high-volume restaurant.
• Strong hospitality and customer service mindset.
• Ability to work in a standing position for long periods.

Responsibilities

• Work closely with the kitchen to ensure items are ready for delivery.
• Collect and verify customer orders before delivering to tables.
• Deliver items to the correct tables in a timely and efficient manner.
• Communicate with kitchen staff and servers to ensure orders are accurate and complete.
• Provide excellent customer service by greeting customers, answering questions, and addressing concerns.
• Ensure that all food items are handled and stored in compliance with food safety and allergy standards.
• Assist in performing other duties as assigned by the management team.

Skills

Hospitality

Teamwork

Communication

Multitasking

Stamina

Job description

Description

The Position:

As a Food Runner at The Bancroft Chophouse, you are responsible for making sure each guest receives hot food hot and cold food cold. The Food Runner plays a vital role on our team ensuring each guest receives the correct meal, and allergy dishes are delivered with care. A Food Runner is responsible for items such as stocking the expo line, running food to the dining room, bar and lounge area and assisting guests with their needs.

Food Runner candidates should have a minimum of 6 months experience running food in a full-service, high-volume restaurant.

Food Runners are paid a competitive hourly wage plus tips.

Responsibilities:

• Work closely with the Bancroft's kitchen staff to ensure that food items are prepared and ready for delivery to customers.
• Collect and verify customer orders before delivering them to their respective tables.
• Ensure that food items are delivered to the correct tables in a timely and efficient manner.
• Communicate with the kitchen staff and servers to ensure that orders are accurate and complete.
• Provide excellent customer service by greeting customers, answering questions, and addressing concerns.
• Ensure that all food items are handled and stored in compliance with food safety and allergy standards.
• Assist in performing other duties as assigned by the management team.

Requirements:

• Exude a high level of hospitality to our guests - smile and have fun!
• Ability to work in a stressful and high-volume work environment
• Ability to multitask and take direction
• Work as part of a team
• Strong communication skills
• Be able to work in a standing position for long periods of time
• Be able to lift up to 30 lbs and carry a tray

Here is a snapshot of our amazing benefits!

• Flexible Schedule
• We offer a comprehensive benefits package after 6 (six) months to employees that meet our eligibility requirements (health, dental, vision, vacation).
• Employee dining discount - 25% off food for you and a guest.
• Daily family meal.
• 401k* with an annual match.
• Employee Assistance Program.
• Employee Referral Bonus - get paid to work with your friends!
• Training and opportunities for growth!

*Employee must meet eligibility requirements to enroll in benefits.

The Webber Restaurant Group is an equal opportunity employer.