Host

HHM Hospitality; Boston (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Boston Harbor Hotel seeks a friendly Host/Hostess for the Rowes Wharf Sea Grille to greet guests, seat them, and manage reservations in a luxury setting.

The role requires at least 1 year in a full-service restaurant with luxury F&B experience preferred; strong communication in English is essential and a polished appearance is expected.

Qualifications

• Must have at least 1 year of experience in a Full-Service Restaurant, with a luxury F&B background preferred.
• Knowledge of appropriate table settings and service-ware.
• Good communication skills, verbal and written.

Responsibilities

• Greet and seat guests with a warm welcome.
• Maintain reservations, menus, and menu showcase records.
• Answer restaurant phone per Boston Harbor Hotel standards.
• Ensure promotions and events verbiage is accurate and appropriate.
• Maintain personal hygiene and wear the uniform.

Skills

Greet guests warmly

Customer service

Communication skills

English proficiency

Job description

Overview

HOTEL OVERVIEW

A member of Preferred Hotels & Resorts LEGEND Collection, Boston’s only Forbes Five-Star waterfront hotel welcomes guests arriving by land or sea. Located on the historic Rowes Wharf Harbor, the Boston Harbor Hotel’s inviting ambiance and unparalleled service provide the ideal home away from home for travelers. Luxurious accommodations with sweeping views of Boston’s cityscape or breathtaking waterfront, a contemporary spa and fitness center, world-class dining and a 34-slip marina make the Boston Harbor Hotel a destination Beyond compare.

JOB SUMMARY

We are seeking a skilled and committed hospitality professional; strengths in service, thorough knowledge of the food & beverage experience, and exceptional Beyond Compare service attitude for the position of Host/Hostess of the Rowes Wharf Sea Grille at the Boston Harbor Hotel. This is an exciting opportunity for the right individual to grow as a food & beverage professional to be part of a team always pushing one another to raise the bar. The ideal candidate will have at least one or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience preferred.

CANDIDATE PROFILE

This is a part-time role, candidates must have flexible night and weekend availability to fulfill this role.

Experience:

Must have at least (1) or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage in a Luxury environment preferred.

KEY RESPONSIBILTIES

The primary responsibilities for the Host/Hostess at the Rowes Wharf Sea Grille include but are not limited to:

• Greet and seat the guests with a warm welcome.
• Maintain all necessary records (reservations, etc.), menus, and menu showcase.
• Answer Restaurant phone according to Boston Harbor Hotel standards.
• Ensure all verbiage for promotions, holiday brunches, Summer entertainment and any other events in the Restaurant, is accurate and appropriate.
• Maintain excellent personal hygiene and wear a perfect uniform at all times.
• Complete all tasks assigned by the Restaurant Manager and Assistant Managers.
• Handling Comments and Suggestions.
• Meet all guest request and expectations with a professional attitude.
• Ensure Forbes Standards are upheld during every guest interaction.

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

• Knowledge of the appropriate table settings and service-ware.
• Require good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must be able to lift up to 15lbs + on a regular and continuous basis.
• Thorough knowledge offood and beverage service.
• Ability to communicate effectively in the English language. A second language is desirable.

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.