Host

P.F. Chang's; Boston (MA); On-site; Full time

Job summary

P.F. Chang's is hiring Hosts and Hostesses to provide excellent hospitality experiences. This role involves managing guest interactions and maintaining restaurant flow. No prior experience is required, as training will be provided. Join a passionate team dedicated to celebrating life through food.

Benefits

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive team member discounts

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Qualifications

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.

Responsibilities

• Interact courteously with guests and manage seating.
• Uphold safety and sanitation standards.
• Learn restaurant seating layout and conduct side-work.

Skills

Customer Service

Communication

Multi-tasking

Job description

P.F. Chang's Pay Range (based on experience): $17.50 - $20.50 / hour

Benefits we offer for this position:

All team members:

• Competitive pay

• Flexible scheduling

• Paid on the job training

• Opportunities for advancement – we promote from within

• Discounted meals

• Employee referral program

• Exclusive team member discounts

• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)

• Medical, dental and vision insurance (based on hours worked)

• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time or part-time Host or Hostesses.

Job Summary:

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have.

Job Responsibilities:

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)

• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control

• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food

• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications

• Learn curbside process and takeout expectations

• Conducts side-work as required for each shift

Job Requirements:

• Previous experience is not required – we will train you!

• Excellent customer service skills and etiquette.

• Ability to execute proper sanitation practices and safety procedures.

• Must be able to communicate effectively with co-workers and guests.

• Flexibility to work a variety of shifts.

• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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