Host

Wisconsin Dells Visitor & Convention Bureau; Baraboo (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant team at an established dining venue that offers a unique family-friendly experience. As a key member of our service staff, you will be responsible for welcoming guests, managing reservations, and ensuring a clean and inviting atmosphere. This role emphasizes exceptional customer service and attention to detail, allowing you to create memorable experiences for our guests. We value commitment and professionalism, fostering a supportive environment where you can grow and thrive. If you are passionate about hospitality and eager to contribute to a dynamic team, this opportunity is perfect for you.

Benefits

401(k) Retirement Plan

Holiday Pay

Military Leave

Family Medical Leave

Personal Leave

Jury Duty Leave

Qualifications

• Must be able to greet and seat guests professionally.
• Availability to work nights and weekends as needed.

Responsibilities

• Monitor cleanliness of dining area and assist guests.
• Perform basic transactions and answer guest inquiries.

Skills

Customer Service

Communication

Point-of-Sale System

Time Management

Education

High School Diploma

Tools

Point-of-Sale System

Job description

Responsible for greeting and seating guests; table turnover, guest arrival, guest departure and pace of the restaurant; and assisting service staff when necessary. Additional responsibilities include answering questions, suggesting/upselling products, processing payments, keeping the selling floor stocked, addressing customer complaints, and assisting in the display of merchandise.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets guests in a timely and professional manner and escorts guests to tables.
• Answers incoming phone calls; takes reservations and enters into systems.
• Monitors and maintains cleanliness of dining room, foyer and restrooms; music types and sound levels; lighting; temperature; floor and side station cleanliness; and spot cleaning.
• Monitors table turnover, guest arrival, guest departure and pace of the restaurant.
• Responds to guest questions. Provides guest assistance, direction and information as needed.
• Performs basic transactions utilizing the point-of-sale system.
• Performs all duties on host checklists.
• Recommends, selects, and helps locate or obtain merchandise. Answers questions regarding merchandise.
• Computes sales prices, totals purchases, and receives and processes payments.
• Ensures the cleanliness and organization of designated work areas.
• Complies with company, local, state, and national regulations pertaining to food quality, cleanliness and sanitation standards, alcohol service, and safety.
• Completes all other duties as assigned.

MINIMUM REQUIREMENTS

• Availability to work nights and weekends as needed.
• While performing the duties of this job, the employee is regularly required to position self to move about.
• The employee frequently is required to operate and use tools and equipment; and communicate with guests, employees, and management.
• The employee must move up to 10 pounds frequently.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

PREFERRED SKILLS & QUALIFICATIONS

• Alcohol service certification or ability to obtain certification within 30 days of hire.

We are inspired by connections. We build genuine, authentic relationships with our guests, our employees and our partners, and provide memorable moments, exceptional experiences and operational excellence. Our team must exemplify our company cornerstones of "Growing Together":

• Are you committed?
• Do you exhibit professionalism?
• Do you strive for perfection every day?

The answer to each cornerstone must unequivocally be YES, or the foundation weakens, and it will be obvious who is not "All-In." Being 100% all-in is much easier than being 99.9% or less. Once you make a 100% commitment, there are no exceptions. It's a done deal. You never have to think about it again. Ultimately, your 100% commitment will determine your progress and happiness within our company.

About Dawn Manor
Dawn Manor is bringing the best of the 19 th century to the Wisconsin Dells. With 5 themed dining rooms and a patio deck, we provide a family-friendly dining experience you won't find anywhere else in the Dells. Experience the splendor of 1855 in a new way, with all the comforts of the present and all the pleasures of the past.

Dawn Manor is operated by Morrissey Hospitality, which is composed of nearly two dozen unique restaurant, hotel and event concepts. You are not just getting another job when you join the Morrissey team. You are becoming a part of our team - a team that works through challenges together, supports and encourages one another, lifts their communities and prides themselves on exceptional experiences and genuine hospitality.

Morrissey Hospitality offers our employees exceptional work environments, generous pay and benefits, and opportunities for education, training, and advancement. We are only as strong as our people, which is why we help you achieve your very best - at work, in your career and in your life.

For more information on our career opportunities, visit us at www. Morrisseyhospitality.com

• Worker's Compensation
• 401(k) Retirement Plan
• Holiday pay (employee must work)
• Military Leave, Voting Leave, Bereavement Leave, School Leave
• Jury Duty; Witness Duty
• Family Medical Leave (FMLA); Personal Leave (LOA)

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