Host

Nando's PERi-PERi North America; Baltimore (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wage + tips

Free employee meal

Telehealth benefits

PTO after 1 year

Sick leave

401k plan

Advancement opportunities

Job summary

Nando's North America is seeking a Host to warmly welcome guests, explain our service style, and help manage dining room flow with a friendly, upbeat approach.

As a brand ambassador, you will ensure guests have an enjoyable experience and leave satisfied, with emphasis on teamwork, safety practices, and strong communication. This role offers competitive wages with tips, a free meal on shift, and advancement opportunities; both full-time and part-time hours are available.

Qualifications

• Ability to take direction and work in a team environment.
• Ability to work calmly and effectively under pressure.
• Commitment to quality service and knowledge of food and beverage safety.
• Knowledge and comprehension of safety, sanitation, and food handling procedures.
• Basic English language and professional communication skills are required.

Responsibilities

• Greet guests warmly and welcome them to the dining area.
• Explain the restaurant's service style in a friendly, engaging manner.
• Help manage dining room flow and coordinate with the team.
• Maintain a positive, energetic atmosphere and ensure guests leave happy.

Skills

Teamwork

Communication

Calm under pressure

Safety procedures

Basic English

Job description

• Competitive base wage plus average of $3-$4 in tips per hour worked
• FREE meal while on shift
• FREE telehealth medical and mental benefits for you and your family
• Earn PTO after 1 year and Sick & Safe leave immediately
• 401k plan
• Opportunities for advancement through internal development program

Contract: Full‑time and part‑time hours.

Host

Hosts are gracious, hospitable, confident, and excited to welcome our guests to the party, they are the ultimate brand ambassador! Hosts have the very important job of explaining our unique service style in a friendly, fun, and approachable manner. Hosts exemplify superior service and poise under pressure in their tone of voice, words, and body language. Hosts recognize regulars as well as first‑time guests. Hosts control the flow in the dining room, accommodating the needs of any special guests and ensure every guest leaves happy. They are the first and lasting impression upon our guests and set the tone for their experience.

Minimum Requirements And Expectations

• Ability to take direction and to work in a team environment
• Ability to work calmly and effectively under pressure
• Commitment to quality service, and food and beverage knowledge
• Knowledge and comprehension of safety, sanitation, and food handling procedures
• Basic English language and professional communication skills are required

Physical Requirements

• Able to independently lift to 15lbs for an extended period
• Ability to stand, walk and climb stairs with food items and dishes throughout your shift
• Must be able to walk and/or stand for 8-10 hours per day
• Hand‑eye coordination
• Reaching, bending twisting, stooping
• Pushing and Pulling
• Lifting overhead
• Must be able to climb stairs in restaurants that have multiple levels

Nando's North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.