Host

Union Rec; Ann Arbor (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Union Rec, located on Main Street in Ann Arbor, seeks a Host to warmly greet and seat guests while ensuring a pleasant dining experience. The role involves organizing menus and managing wait times, with competitive pay and benefits included.

Benefits

Medical insurance

401(k) plan

Paid Time Off (PTO)

Referral bonus

Qualifications

• Ability to interact positively with guests and team members.
• Can read, write, and provide wait time accurately based on company procedures.

Responsibilities

• Greets and seats guests, presents menus.
• Maintains cleanliness and organization at the host area.
• Handles phone inquiries and to-go orders.

Skills

Excellent communication skills

Strong organizational skills

Multi-tasking ability

Education

None specified

Job description

Here’s to the kind of joint built to live on Main Street like it’s been here all along. Here’s to some hometown stories told in the shapes of comfort food from hometowns all over the globe: bold bites from your favorite taqueria, smokey BBQ straight from the backlot, street food with the authenticity of a Singapore alley delivered alongside the Ann Arbor train tracks. Grandma’s recipe is right at home here: regardless of how many meters or mountains come between her place and this one.

At Union Rec, our crew brings all they know from wherever they’ve been so you can have something that takes you somewhere… right here. In the dining room. Along the bar rail. Around the fireplace. It all starts the moment the baristas click open the doors for coffee and pastries; and it continues through service when the kitchen and bar sling the kind of craft that makes us what we are.

We're like the upper bunk... where stories and snickers from fellow campers mean sleep is the last thing on your mind... and the counselors are dedicated to making sure you’re having a time of it. It’s like that: a bit throwback and a bit forward at the same time. And it’s right at home here on Main Street between the Big House and downtown in Ann Arbor. All comfort. Always game for it.

Competitive pay and benefits including medical and supplemental insurance, on-demand pay, referral bonus, 401(k) and PTO!

POSITION SUMMARY

The Host provides warm, friendly, and immediate greetings to guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

•Greeting and seating guests, presenting menus to guests

•Treating guests in a manner to ensure their complete satisfaction

•Taking names on a waiting list

•Running the floor plan board

•Observing tables and keeping track of clean, dirty, and occupied tables

•Taking guest information and quoting wait time to guests accurately when tables are not immediately available

•Cleaning, organizing, and stocking menus at host area

•Answering phone and answering questions concerning the menu and restaurant

•Interacting with guests coming in and as they leave, ensuring a positive dining experience

•Taking and filling to go orders, if applicable

•Maintaining restrooms throughout shift

•Performing other duties as assigned

•Excellent communication skills (verbally interacts with management, servers, team members and guests)

•Must be able to read, write, and determine wait time based on Company’s procedures

•Must visually scan restaurant for clean, unoccupied tables

•Strong organizational skills and ability to multi-task

•Knowledge of workplace safety procedures

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee with occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.