Host (4) - P F Chang's

Paradies Lagardère; Romulus (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the restaurant industry is looking for a Host to join their team in Romulus, MI. The position involves greeting guests, ensuring their seating and overall positive experience, and performing various tasks to maintain service standards. Ideal candidates should have a strong background in customer service and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Ability to organize and manage multiple priorities.
• Excellent customer service skills.
• Ability to lift a minimum of 25 lbs.

Responsibilities

• Greets every guest with a friendly smile and positive attitude.
• Records guests seating times in a consistent manner.
• Maintains clean organized work environment.

Skills

Customer Service

Communication

Organization

Basic Math

Education

High School diploma or GED

Job description

1 week ago Be among the first 25 applicants

Position Description Summary

The Host is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Host/Hostess is also responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas.

Hiring For The Following Schedule

Sunday: 2:30pm - 10:30pm

Monday: 2:30pm - 10:30pm

Tuesday: Off

Wednesday: Off

Thursday: 2:30pm - 10:30pm

Friday: 2:30pm - 10:30pm

Saturday: 2:30pm - 10:30pm

Position Description Summary

The Host is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Host/Hostess is also responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas.

Duties And Responsibilities

• Exceed First Class Service standards and behavior with every guest, business partner and peers.
• Greets every guest with a friendly smile and positive attitude.
• Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following the company's customer service standards.
• Responds appropriately to guest concerns.
• Bussing tables, taking carryout orders and restocking the display case.
• Maintain and use seating chart for rotation of stations
• Records guests seating times in a consistent manner providing the highest quality of service.
• Seats guests and presents the menu
• Communicates with the wait staff and other restaurant personnel to ensure a guests' positive experience.
• Performs the tasks of the cashier and/or bus person as required including cashing out guests.
• Answer phones and guest’s questions.
• Maintain clean organized work environment that is free of safety hazards; May include sweeping and mopping.
• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.
  
  

Position Qualifications

• High School diploma or GED
• Ability to organize and manage multiple priorities
• Ability to communicate clearly and concisely with Team Members, Managers, and Guests.
• Possess basic math skills and have the ability to handle money and a point of sale system
• Ability to work independently as well as with other team members
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest
• Ability to work various shifts in a 7/365 team-oriented environment
• Excellent customer service skills and an ability to communicate effectively
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.
• Standing for long periods of time and the ability to work in environment with varying temperatures.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Retail and Restaurants

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