Hospitality/Workplace Assistant - San Diego (6AM-3PM)

CBRE; San Diego (CA); On-site; USD 45,000 - 50,000; Full time

Job summary

CBRE is seeking a Hospitality/Workplace Assistant to collaborate with clients, vendors and contractors to ensure timely completion of facility tasks and work orders. This role supports the Facilities Management function across operations, repairs, and investment planning for client assets.

You will handle hands-on setup, catering, vendor coordination, work-order creation, tracking, and documentation, while upholding CBRE standards and delivering quality service daily.

Qualifications

• Authorized to work in the United States without visa sponsorship.
• High school diploma or GED required.
• Minimum of two years of related experience and/or training.
• Ability to write routine reports and correspondence.
• Basic knowledge of Microsoft Office products (Word, Outlook).
• Strong communication and customer service skills.

Responsibilities

• On your feet most of the day.
• Hands-on setup and breakdown.
• Food & beverage service for meetings.
• Maintaining pantry and office spaces.
• Respond to client inquiries with prompt, quality service and follow-ups to ensure satisfaction.
• Resetting and cleaning of shared spaces, meeting rooms, conference areas and hotel desks.
• Assisting in setting up catering and drinks for meetings as per requests.
• Setting up meeting room configurations per client requirements, confirming bookings and packing down spaces.
• Create work orders and assign to multiple technicians, subcontractors and vendors.
• Communicate work orders to technicians and aid management in problem-solving.
• Generate reports on open and closed work orders and verify status with technicians/vendors.
• Maintain records such as work orders, proposals, and department files.
• Create vendor files and check the accuracy of completed paperwork.
• Ensure vendors understand work order and billing procedures.
• Process invoices and ensure correct cost center coding.
• Assist with inspections on the facility campus.
• Assist with process and procedure training.

Skills

Work authorization

Customer service

Report writing

Analytical abilities

Financial terms

General communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Classservices, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About The Role

As a CBRE Hospitality/Workplace Assistant, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do

• On your feet most of the day
• Hands-on setup and breakdown
• Food & beverage service for meetings
• Maintaining pantry and office spaces
• Respond to client inquires and concerns, ensuring prompt and quality service delivery and conduct follow ups to ensure customer satisfaction.
• Resetting and cleaning of shared spaces, meeting rooms, conference areas and hotel desks.
• Assisting in setting up catering and drinks for meetings are per requests.
• Setting up meeting room configuration as per client requirements, confirm bookings and pack down and reset of spaces where required.
• Create work orders and assign to multiple technicians, subcontractors and vendors.
• Communicate work orders to technicians and aid management in problem-solving.
• Generate reports on open and closed work orders and verify their status with the appropriate technician or vendor.
• Maintain records such as work orders, proposals, and department files.
• Create vendor files and check the accuracy of the completed paperwork.
• Ensure vendors understand work order and billing procedures.
• Process invoices and ensure the correct cost center coding is used.
• Assist with the inspections on the facility campus.
• Assist with process and procedure training.

What You’ll Need

• Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or general education degree (GED) required. Minimum of two years of related experience and/or training.
• Capability to understand and interpret instructions and correspondence, with the confidence to ask questions to ensure comprehension.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/ or supervisor.
• Ability to effectively present information to an internal colleagues.
• Basic analytical abilities and knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
• Capability to comprehend and execute general instructions and solve problems in common situations.
• Basic knowledge of Microsoft Office products. Examples include Word and Outlook.
• Physical requirements include stooping, standing, walking, climbing stairs and ladders and the ability to lift and carry heavy loads of 40 lbs. or more.
• Decision making ability with a general understanding of procedures and company policies to achieve goals and deadlines.
• Strong organizational skills with an inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to** make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Pay Disclaimer

Pay Disclaimer: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum rate for the Facilities Assistant position is $45,000 annually and the maximum rate for the Facilities Assistant position is $50,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Equal Employment Opportunity

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).