Hospitality Technician

Corewell Health; Grand Rapids (MI); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

On-demand pay

Discounts directory

Retirement options with match

Job summary

Corewell Health is seeking a Support Services Technician in Grand Rapids. You will work across Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain to support a safe, clean, and welcoming hospital environment.

In this role, you will communicate with staff, patients, and visitors to deliver high-quality service and help ensure a positive patient experience. This position is part-time with day shifts.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of relevant customer service experience is required.
• BLS or ARC/Red Cross patient transport certification within 90 days preferred.
• ANSI/NAB food handling and food protection manager certifications preferred.

Responsibilities

• Refer to the job description of the role being performed and use the associated technology.
• Communicate effectively with hospital staff, visitors, and patients to ensure high levels of customer service and care.
• Greet and assist visitors, staff and patients to navigate the hospital.
• Complete special projects as assigned with clear direction.

Skills

Customer service

Communication

Team collaboration

Education

High school diploma

Job description

Job Summary

You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and departments including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment.

Essential Functions

• Refer to the job description of the role being performed, inlccluding using the associated technology.
• Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for for our patients/residents. This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.
• Greets, communicates with and assists visitors, staff and/or patients in navigating through the hospital to reach their destination.
• Completes special projects as assigned, with specific direction.

Qualifications

• Required High School Diploma or equivalent
• 1 year of relevant experience Customer service and/or other related experience Required
• CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days preferred Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days preferred
• CRT-Accredited Food Handler - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred And
• CRT-Accredited Food Allergy Certificate - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred Or
• CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs: Occasionally up to 50 lbs
• Waist to Waist > 5 lbs: Occasionally up to 50 lbs
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 35 lbs
• Waist to Overhead > 5 lbs: Seldom up to 25 lbs
• Bilateral Carry > 5 lbs: Seldom up to 55 lbs
• Unilateral Carry > 5 lbs: Occasionally up to 30 lbs
• Pushing Force > 5 lbs: Occasionally up to 40 lbs
• Pulling Force > 5 lbs: Frequently up to 35 lbs
• Sitting: Seldom
• Standing: Frequently
• Walking: Frequently
• Forward Bend - Standing: Frequently
• Forward Bend - Sitting: Seldom
• Trunk Rotation - Standing: Occasionally
• Trunk Rotation - Sitting: Occasionally
• Squat: Occasionally
• Supine Lying: Seldom
• Stair Climbing: Seldom
• Ladder Climbing: Seldom
• Crawling / Kneeling: Seldom
• Driving: Seldom
• Reach - Above Shoulder: Occasionally
• Reach - at Shoulder or Below: Frequently
• Handling: Frequently
• Forceful Grip > 5 lbs: Frequently
• Forceful Pinch > 2 lbs: Frequently
• Finger/Hand Dexterity: Frequently
• Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom
• Color Vision (Ishihara) Test [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids

Department Name

Environmental Services Blodgett - Grand Rapids Hosp

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

24

Hours of Work

7:00 a.m. - 3:30 p.m.

Days Worked

Variable

Weekend Frequency

Every other weekend

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.