Hospitality Tech: Housekeeping, Laundry & Inspections

TowneBank; Carolina Beach (NC); On-site; USD 19,286 - 27,552; Full time

Job summary

TowneBank is seeking an on-site Hospitality Tech to support property owners and guests across 100+ units. You will coordinate housekeeping, laundry, and inspections with the Hospitality Manager, ensuring timely turnovers and high standards.

The role requires lifting 75 pounds, adaptability, and strong communication. You'll work weekends/holidays as needed, use a smartphone/tablet for task updates, and collaborate with multiple departments to maintain excellent property condition.

Qualifications

• Ability to work in a fast-paced environment.
• Able to prioritize multiple tasks and meet deadlines.
• Maintain high quality while handling challenging situations.
• Strong verbal and written communication.
• Team player with a positive attitude.
• Willing to work weekends and holidays (40 hrs/week - some overtime in peak season).
• Professional appearance.
• Willingness to learn.
• Use smartphone/tablet to monitor and update tasks.
• Experience with Track vacation rental software is a plus.
• Valid driver’s license.

Responsibilities

• Provide exceptional customer service to property owners and guests.
• Provide exceptional cleaning to meet company standards including departure cleans, deep cleans and touch-up cleans.
• Support housekeeping, inspection, and laundry activities for 100+ units in coordination with the Hospitality Manager and Leaders.
• Assist with property inspections on turn-day cleans for multiple units as assigned.
• Deliver linens, bedding, and other items as needed to units.
• Respond quickly and courteously to guest and owner issues that are elevated to your level.
• Complete detailed property inventories and inspections by required deadlines as directed.
• Assist in laundry operations as directed by Hospitality Manager.
• Communicate with multiple departments as needed to maintain all properties to a high standard.
• Assist Property Manager, Hospitality Manager and Hospitality Leader as assigned.

Skills

Fast-paced environment

Multitasking

Deadline driven

Strong communication

Team player

Weekend/holiday availability

Professional appearance

Willing to learn

Use mobile device

Track software experience

Valid driver’s license

Tools

Track vacation rental software

Job description

TowneBank is seeking an on-site Hospitality Tech to support property owners and guests across 100+ units. You will coordinate housekeeping, laundry, and inspections with the Hospitality Manager, ensuring timely turnovers and high standards.

The role requires lifting 75 pounds, adaptability, and strong communication. You'll work weekends/holidays as needed, use a smartphone/tablet for task updates, and collaborate with multiple departments to maintain excellent property condition.