Housekeepers/Laundry Attendant-TownePlace Suites

CMC Hotels; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid vacation

Holiday pay

401K program

Health insurance

Dental and vision coverage

Life insurance

Short-term disability

Job summary

A leading hospitality company is seeking Housekeepers/Laundry Attendants for their TownePlace Suites in Wilmington, Delaware. The role focuses on guest satisfaction through cleanliness and timely service. Responsibilities include handling linens, operating laundry equipment, and ensuring a smooth operation within the hotel. Candidates should have strong communication skills and the ability to manage physical demands of the job. This position offers a chance to grow within the company.

Qualifications

• Experience in housekeeping or laundry preferred.
• Ability to lift heavy items (up to 50 lbs).
• Familiarity with laundry equipment and cleaning agents.

Responsibilities

• Respond to calls for housekeeping issues.
• Maintain cleanliness and organization of linens.
• Assist guests with queries and requests.
• Wear approved uniform and nametag.
• Operate washing and drying equipment.

Skills

Customer service

Attention to detail

Physical stamina

Communication skills

Job description

Housekeepers/Laundry Attendant-TownePlace Suites

Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

Benefits

• Paid Vacation
• Holiday Pay
• Access to a fully vested 401K program
• BCBS Health Insurance
• Dental and Vision Coverage
• Life Insurance
• Short-Term Disability

Responsibilities

• Respond to calls for housekeeping problems and report any maintenance issues or safety hazards.
• Respond to guest queries and requests.
• Follow 15/5 rule, make eye contact and smile at 15 feet, greet guest within 5 feet, to ensure complete guest satisfaction.
• Must wear approved uniform at all times while working, including nametag.
• Ensure complete guest satisfaction.
• Responsible for receiving and issuing clean linens. Fill written orders as requested by various departments. Requires extending arms overhead, bending, grasping and lifting bulky linens weighing up to 50 lbs. from shelves to carts.
• Responsible for communicating with housekeepers in a courteous manner to ensure smooth process.
• Responsible for making sure dryers are properly cleaned from debris and dust, to maintain safety.
• Responsible for maintaining appropriate inventory levels to ensure continuous supply. Control room and table linens and organize by size, color and department.
• Responsible for discarding torn, worn and faded linens following established procedures.
• Responsible for operating washing and drying equipment, load and unload laundry from machines.
• Use proper chemical handling procedures, referencing the MSDS book if necessary.
• Measure and administer cleaning agents to laundry according to product specifications.
• Responsible for monitoring feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor.
• Responsible for cleaning up machines and surrounding areas.
• Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property.