Hospitality Team Member

Every Home; Colorado Springs (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

HSA contributions

Life insurance

Disability insurance

Retirement plan

Paid holidays

Paid time off

Prayer time

Job summary

Every Home for Christ is seeking a Hospitality Team Member to warmly greet guests, answer calls, and direct inquiries in our HQ in Colorado Springs. The role emphasizes a Christ-centered, professional presence and supporting donors with courteous service.

Required is a high school diploma with 1–3 years in reception or customer service. Willingness to adapt, maintain confidentiality, and assist across departments is essential in a fast-paced ministry environment.

Qualifications

• Education: High school diploma.
• Experience: 1-3 years of reception/front desk/customer service or similar.
• Servant’s heart; joyful, warm, genuine demeanor.

Responsibilities

• Welcomes visitors, answers phones and responds to emails, and directs inquiries to the appropriate department.
• Maintains a welcoming atmosphere and provides information/scheduling of open prayer spaces.
• Assists donors with customer service inquiries and explains the ministry’s stewardship values.
• Opens/closes the building following standard procedures and maintains staff area cleanliness.
• Assists with event setup/tear down and other tasks as requested by the manager.

Job description

Our Hospitality Team Member represents Every Home for Christ to the public in a hospitable and professional manner. The team receives and directs incoming calls and welcomes visitors. The team provides routine assistance as directed and assists visitors and staff with various needs.

RESPONSIBILITIES

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Every Home for Christ.
• Adheres to the Biblical standards of moral conduct,Every Home for Christ Christian Community Conduct, Every Home for Christ vision statement, Every Home for Christ statement of faith, Every Home for Christ’s Employee standards and policies, Every Home for Christ’s Covenant of Harmony, and Enduring Foundations and continuously upholds the ministry in prayer.
• Participates in our Christ – centered community through working in the HQ office and actively demonstrate Every Home cultural values.
• Welcome guests to the Ministry and Prayer Center and provide information/scheduling of open prayer spaces.
• Provide and maintain a welcoming atmosphere to all external and internal individuals that is a representation of Every Home for Christ values; consistently following Every Home standards of service and excellence.
• Be able and willing to express and explain the ministry mission, purpose, appropriate activity to all external guests
• Be knowledgeable of new information regarding Every Home marketing initiatives and general ministry info; ensuring all information provided to guests is accurate and in alignment with ministry external communication guidelines
• Answer phones and respond to email inquires; sending all incoming communication to the appropriate department or area of the ministry in a timely manner
• Assist donors with specific customer service inquiries; when communicating with established or potential donors, the role will understand and be able to articulate the ministry’s biblical theology of stewardship and generosity
• Responsible for following standard procedures for opening/closing the building.
• Maintain cleanliness of the Ministry and Prayer Center and staff areas throughout the day.
• Assist with event set up/tear down/oversight and service, as assigned by manager
• Assist with required security functions as well as audio/video functions as requested by manager
• Attend weekly team meetings and contribute accordingly
• Assist with other tasks/projects as requested

QUALIFICATIONS

• Passion for the mission of Every Home
• Has an active and personal relationship with Jesus Christ
• Attends/participates in a local church
• Education: High school diploma
• Experience: 1-3 years of reception/front desk/customer service or similar experience
• Servant’s heart; serving all people with a joyful attitude and warm, genuine smile
• Customer focused skills: friendly, patient, understanding, service oriented, humble
• Excellent verbal and nonverbal communication skills – effective listening skills and attentiveness
• Ability to be adaptable and calm under stressful situations
• Maintain a professional demeanor, appearance, and atmosphere
• Willingness to serve in various inter-departmental capacities as needed
• Flexibility in schedule
• Ability to adapt to various situations/needsExcellent time management skills and organizational skills
• High level of confidentiality
• Strong attention to detail
• Hands-on experience with common office equipment
• Proficiency in Microsoft Office Suite
• Ability to learn new functions, technology, processes and willingness to grown/improve

All employees are expected to maintain the four primary convictions:

• EVERY – the gospel of Jesus is literally intended for all people, everywhere on earth (Matthew 28:19)
• UNITY – the participation of the whole church in unity is essential to reaching all people, everywhere on earth (John 17)
• PRAYER – reaching all people everywhere on earth requires our full reliance on God in prayer to remove the obstacles hindering ministry (Acts 4:31-33)
• Covenant of Harmony (Matthew 18:15-17)

The position is open until filled.

Compensation will depend on experience.

This position is eligible for benefits: medical, dental, health savings account contributions, life/disability insurance, retirement contributions, paid holidays, paid time off, paid time to spend in prayer