Hospitality Task Force Manager

Thind Management; Spring (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Thind Management seeks a highly adaptable Hospitality Task Force Manager to provide on-site leadership across our hotel portfolio. You will stabilize operations, lead teams through openings, staffing gaps, and changes, and ensure service excellence and brand standards.

Ideal candidates have 3–5+ years in hotel leadership, strong problem-solving and coaching abilities, and readiness for frequent travel. You’ll work with executives to drive financial performance and guest satisfaction while

Qualifications

• 3–5+ years in hotel leadership roles such as AGM/GM or department head.
• Proven ability to stabilize operations and lead teams through change.
• Strong problem-solving, decision-making and communication skills.
• Willingness to travel frequently and work short-notice assignments.
• Experience with hotel/property management systems is preferred.

Responsibilities

• Provide temporary leadership coverage for vacancies, leaves, or special projects.
• Stabilize daily operations across Front Office, Housekeeping, F&B, and guest services.
• Coach, train, and mentor managers and line-level staff.
• Ensure compliance with policies, brand standards, and regulations.
• Identify gaps and implement process improvements.
• Support openings, renovations, conversions, and repositionings.
• Drive guest satisfaction and performance accountability.
• Assist with payroll controls, labor budgeting, and expense oversight.
• Collaborate with HR on staffing and employee relations.
• Provide detailed reports and recommendations to senior leadership.

Skills

Hotel leadership

Hotel operations knowledge

Adaptability

Change management

Problem-solving

Communication & coaching

Travel readiness

Work under pressure

Hospitality software proficiency

Flexible work schedule

Tools

Hotel management systems

Property management systems

Job description

Hospitality Task Force Manager

Introduction

Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teaching, we strive to share our knowledge with team members to reach new heights. We live and breathe the Thind motto, “We’ll Take It from Here.” Our team of experienced leaders is dedicated to delivering the highest standards of training, providing tools, and ensuring the professional growth of our team members.

Job Summary

We are seeking a highly adaptable, hands-on Hospitality Task Force Manager to provide short-term operational leadership and on-site support across our hospitality portfolio. This role is ideal for an experienced hotel professional who thrives in fast-paced environments, can quickly stabilize operations, and confidently lead teams through transitions, openings, staffing gaps, and performance improvement initiatives. The Hospitality Task Force Manager serves as an operational problem-solver and culture leader, stepping in where needed to ensure service excellence, financial performance, and brand standards are consistently met.

Core Job Responsibilities & Duties

• Deploy to properties to provide temporary leadership coverage for management vacancies, leaves, transitions, or special projects
• Stabilize daily hotel operations including Front Office, Housekeeping, Food & Beverage, and guest services
• Coach, train, and mentor managers and line-level associates
• Ensure compliance with company policies, brand standards, and regulatory requirements
• Identify operational gaps and implement process improvements
• Support new hotel openings, renovations, conversions, and re-positionings
• Drive guest satisfaction, service culture, and performance accountability
• Assist with payroll controls, labor management, budgeting, and expense oversight
• Collaboratewith HR on staffing, training, and employee relations as needed
• Provide detailed reports and recommendations to senior leadership
• Ensure compliance with all local, state, and federal regulations
• Perform any other duties as assigned by Executive team & Ownership
  

Qualification Standards & Company Requirements

• 3–5+ years of hotel leadership experience (AGM, GM, or Department Head level preferred)
• Strong knowledge of hotel operations across multiple departments
• Proven ability to step into new environments and build trust quickly
• Experience leading teams through change and operational recovery
• Excellent problem-solving and decision-making skills
• Strong communication and coaching abilities
• Comfortable with frequent travel and short-notice assignments
• Ability to work under pressure and adapt to changing situations
• Proficient in hotel management systems, property management systems, and relevant software is preferred
• Must have a flexible work schedule

*Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*