Hospitality Supervisor: Events & Guest Experience Lead

South Suburban Park and Recreation District; Lone Tree (CO); On-site; USD 42,000 - 48,000; Full time

Job summary

South Suburban Park and Recreation District is seeking an Assistant Hospitality Supervisor for full-time, non-exempt work in Colorado. The role focuses on assisting the Hospitality Manager in overseeing food and beverage operations and ensuring exceptional customer service.

You will open/close the restaurant, manage schedules with the Event Coordinator, and provide on-site leadership during busy periods. The position includes duties across grills, banquets, weddings, and special events, with

Responsibilities

• Assists the Hospitality Manager with overseeing food and beverage operations, emphasizing customer service, quality, and efficient service.
• Opens and closes the restaurant and completes required checklists.
• Works with the Hospitality Manager and Event Coordinator to create schedules based on guest needs, identify staffing gaps, coordinate coverage, maintain adequate staffing for daily operations and scheduled events, and manages labor costs.
• Provides shift coverage across the Grill, banquets, weddings, and special events when staffing shortages, employee callouts, vacations, or other unexpected absences occur.
• Promotes teamwork, accountability, professionalism, positive communication, and adherence to uniform, attendance, safety, and workplace policies.

Job description

South Suburban Park and Recreation District is seeking an Assistant Hospitality Supervisor for full-time, non-exempt work in Colorado. The role focuses on assisting the Hospitality Manager in overseeing food and beverage operations and ensuring exceptional customer service.

You will open/close the restaurant, manage schedules with the Event Coordinator, and provide on-site leadership during busy periods. The position includes duties across grills, banquets, weddings, and special events, with