Hospitality Specialist WMCG-Various Shift

Wellstar Health System; Augusta (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Wellstar Health System in Augusta, GA seeks a friendly Food Service Associate to support patient meals from diet orders to tray delivery. You will assist with tray line prep, snacks, and ensuring accuracy and presentation.

You will work with clinical nutrition staff, follow HACCP standards, and deliver compassionate service to patients and hospital staff.

Qualifications

• High School Diploma or GED Required.
• 1 year or more of experience in customer service or food and nutrition services. Excellent communication skills.

Responsibilities

• Assists patients with food selections and communicating special needs to clinical nutrition staff in a timely and pleasant manner. Assists with tray line preparation tasks.
• Accurately checks patient trays to ensure that all patients receive meals based on current diet order while maintaining excellent tray appearance and accuracy. Accurately prepares patient snacks and express meals. Maintains a clean and organized work area.
• Possess and utilizes advanced knowledge of therapeutic diets in the performance of their job. Has a working knowledge of all HACCP standards. Follows established guidelines for delivering patient meals and retrieving patient trays.
• Demonstrates above average competence and excellent customer relations in all aspects of job functions.
• Demonstrates knowledge of and adherence to administrative, hospital, and departmental house rules, policies, procedures, and objectives.

Skills

Customer service

Communication skills

Food service

Education

High School Diploma or GED

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Various (United States of America)

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Brief Overview

Performs patient food service activities from the point of receiving the patient diet order to the point of meal delivery to include tray line functions, diet office, and formula room tasks. Assists in quality monitoring to assure excellence in patient food service. Complies with AU Health Customer Service Standards with all customers and hospital staff. Utilizes the Meal Host Script when passing and retrieving patient trays.

What You Will Do

• Assists patients with food selections and communicating special needs to clinical nutrition staff in a timely and pleasant manner. Assists with tray line preparation tasks.
• Accurately checks patient trays to ensure that all patients receive meals based on current diet order while maintaining excellent tray appearance and accuracy. Accurately prepares patient snacks and express meals. Maintains a clean and organized work area.
• Possess and utilizes advanced knowledge of therapeutic diets in the performance of their job. Has a working knowledge of all HACCP standards. Follows established guidelines for delivering patient meals and retrieving patient trays.
• Demonstrates above average competence and excellent customer relations in all aspects of job functions.
• Demonstrates knowledge of and adherence to administrative, hospital, and departmental house rules, policies, procedures, and objectives.

Position Requirement

High School Diploma or GED Required

1 year or more of experience in customer service or food and nutrition services. Excellent communication skills.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.