Hospitality Specialist - 1

Socket.dev; El Segundo (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Free meal during shift

50% discount on takeout

Competitive wages

Incremental pay milestones

Leadership opportunities

Flexible schedule

Referral program

Medical, Dental and Vision Insurance

401k with company match

Job summary

California Chicken Café in El Segundo, CA is seeking a customer-focused hospitality team member. You will take orders, handle payments, and assist guests at the drive-up window and in-restaurant service while upholding cleanliness and safety standards.

Responsibilities include delivering warm hospitality, maintaining a welcoming environment, and complying with all food-safety laws. Requires ability to work varied hours and pass CA Food Handler requirements.

Qualifications

• Must be 18 years or older.
• Must attend and pass California Chicken Café Road to Success class within first month of hire.
• 1+ years of restaurant experience preferred.
• Speak, read, and write English fluently.
• Passionate about food and hospitality.
• Friendly, upbeat, and cooperative.
• Must pass Food Handler course and test per CA state law.
• Must be authorized to work in the United States.

Responsibilities

• Provide exceptional hospitality and service to turn customers into California Chicken Café fans.
• Maintain a positive, friendly work environment in line with company values.
• Take guest orders and process payments using the POS system.
• Greet and assist guests in Drive-Up and deliver food to vehicles.
• Greet guests upon arrival with warmth and humanity.
• Keep restaurant clean, sanitized, and well stocked.
• Communicate any issues with food quality, equipment, or environment clearly.
• Follow all company policies and procedures.
• Perform other duties as assigned.

Skills

English fluency

Restaurant experience

Friendly demeanor

Work authorization

Food handler knowledge

Job description

Job Details

• Job Location: California Chicken Cafe - El Segundo - EL SEGUNDO, CA 90245
• Job Category: Hospitality
• Wage Starting at $20.50/hour
• Department: Hospitality
• Reports to: Assistant General Manager
• Terms of Employment: Full Time or Part Time

Overall Responsibilities

Provide exceptional hospitality and service that turns a customer into a California Chicken Café raving fan.

Key Areas of Responsibilities

• Maintain a positive and friendly work environment while adhering and applying the company’s core values
• Deliver exceptional hospitality to our guests
• Take guest orders and handle payments using the POS system
• Direct, greet and assist guests in the Drive-Up Service as well as deliver food to guests’ vehicles
• Greet guests with moments of humanity upon arrival
• Maintain a clean, sanitized, and properly stocked restaurant
• Strong communication regarding any issues with food quality, equipment, and work environment
• Read and adhere to all company policies and procedures
• Other duties as assigned

Qualifications

• Must be 18 years of age or older
• Must attend and pass California Chicken Café Road to Success class within first month of hire
• 1+ years of previous restaurant experience preferred
• Speak, read, and write English fluently
• Passionate about food and hospitality
• Friendly, upbeat, and cooperative
• Must pass Food Handler course and test in compliance with CA state law requirements
• Must be authorized to work in the United States

Physical Requirements

• Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs. individually), constant gripping/grasping, and moving throughout the restaurant for 4-10 hours per shift, up to 6 shifts per week

Work Conditions

• Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays
• Exposure to cleaning chemicals, noise, steam, and smoke
• Works with hot, cold, and hazardous equipment typical of a restaurant kitchen

Benefits

• Free meal during the working shift
• 50% discount on takeout and catering
• Competitive wages - Earn more when you learn more
• Wage structure includes incremental pay increases at key employment milestones
• Leadership opportunities - We value promoting from within the team
• Flexible schedule
• Referral program
• Medical, Dental and Vision Insurance available for eligible employees
• 401k with company match for eligible employees