Shift Leader - 1

California Chicken Cafe; California; On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Free meals during working shifts

50% discount on takeout and catering

Medical, dental and vision insurance for eligible employees

401(k) with company match for eligible employees

Job summary

California Chicken Cafe in Los Angeles, CA is seeking a Shift Leader to oversee daily operations and ensure exceptional service. Responsibilities include managing staff, ensuring food safety, and maintaining a positive dining experience for guests.

The ideal candidate has a High School Diploma and 2+ years of experience in a fast-paced restaurant environment. Competitive wages and benefits, including free meals and medical insurance, are offered.

Qualifications

• Must be 21 years of age or older.
• Passionate about food and hospitality.
• Must enjoy and succeed in a fast-paced environment.

Responsibilities

• Assist in overseeing and managing all areas of the restaurant.
• Ensure a safe and productive work environment for staff.
• Ensure positive guest service.

Skills

High School Diploma

2+ years of experience in a high-volume quick-service restaurant

Proficient in food planning and preparation

Basic computer knowledge

Basic math skills

Education

High School Diploma

Job description

Job Details

Location: Calif Chicken Cafe – Beverly Grove – Los Angeles, CA 90048

Position: Shift Leader | Employment Type: Full Time | Department: Leadership | Reports to: General Manager

Salary: Starting at $24.00 per hour

Key Areas of Responsibilities

• General:
  • Assist in overseeing and managing all areas of the restaurant and make real‑time decisions to ensure an excellent dining experience and successful operation.
  • Ensure a safe and productive work environment for staff.
• Core Values:
  • Make staff members around you better through giving and receiving feedback.
  • Get 1% better every day.
  • Foster curiosity.
  • Go above and beyond.
  • Build relationships.
• Personnel:
  • Produce and develop a safe work environment focusing on staff safety and well‑being.
  • Manage and develop staff to meet executional and procedural standards.
  • Retain valuable team members.
  • Mentor staff through daily feedback, performance expectations, and regular performance reviews.
  • Maintain an accurate staffing plan.
• Guest Service and Hospitality:
  • Ensure positive guest service; assess and respond to complaints and suggestions, turning dissatisfied guests into raving fans.
• Food Safety and Planning:
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
  • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
  • Ensure staff consistently produce high‑quality food and service.
  • Maintain a professional restaurant image, including cleanliness and appearance standards.
  • Supervise portion control and minimize waste; work closely with Kitchen Supervisor.
  • Estimate food needs, place accurate orders with vendors, and ensure timely deliveries.
• Financial:
  • Ensure staff adherence to standards to increase sales and minimize costs (food, beverage, supply, utility, and labor).
  • Work with management to meet or exceed targeted financial metrics.

Qualifications

• High School Diploma required.
• Must be 21 years of age or older.
• 2+ years of experience in a high-volume quick‑service restaurant.
• Proficient in food planning and preparation, purchasing, sanitation, and restaurant safety.
• Passionate about food and hospitality.
• Basic computer knowledge.
• Basic math skills; able to work a cash register or POS system.
• Humility – willing to learn from all team members and understand the brand.
• Empathy – build relationships with team and guests to reinforce brand identity.
• Must enjoy and succeed in a fast‑paced environment.
• Must pass Food Handlers course and test in compliance with California state law.
• Must be able to transfer to another Calif Chicken Café location within a 50‑mile radius.
• Must be authorized to work in the United States.

Physical Requirements

Requires standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying up to 25lbs, constant gripping, and moving for 8‑10hr shifts, up to 6 shifts per week; occasional sitting.

Work Conditions & Hours

Hours vary with business necessity, including early mornings, late evenings, weekends, and holidays. Exposure to cleaning chemicals, noise, steam, smoke, heat and hazardous equipment. No off‑the‑clock work; off‑schedule calls or texts must be reported to HR.

Benefits

• Free meals during working shifts.
• 50% discount on takeout and catering.
• Meal benefits for off‑duty periods.
• Phone/technology equipment allowance.
• Competitive wages with incremental pay increases at key employment milestones.
• Leadership opportunities – promoting from within the team.
• Flexible schedule.
• Referral program.
• Medical, dental and vision insurance for eligible employees.
• 401(k) with company match for eligible employees.