Hospitality Specialist

Tourneau|Bucherer; Las Vegas (NV); On-site; USD 32,000 - 46,000; Full time

Job summary

Bucherer 1888 in Las Vegas is seeking a Hospitality Specialist to deliver a first-class client experience. You will warmly greet guests, manage client flow, and introduce clients to Client Advisors while offering beverages.

You will assist with hosting in-store events and create surprise moments for VIP guests. The role requires luxury hospitality experience, excellent listening skills, and a flexible schedule including weekends.

Qualifications

• Luxury/high-end hospitality experience required.
• Experience hosting and serving non-alcoholic beverages to guests.
• Willing to work front entrance and greet all visitors.
• Excellent listening skills and professional demeanor.
• Comfortable communicating with VIP clients.

Responsibilities

• Greet clients and manage store flow to ensure a smooth experience.
• Introduce clients to Client Advisors as needed.
• Offer beverages (coffee, espresso, tea, water) to guests.
• Assist in coordinating and hosting in-store client events.

Skills

Hospitality experience

Customer service

VIP client communication

Teamwork

Flexibility

Job description

Job Title:HospitalitySpecialist

Reports to: Store Director

Division:Retail

ESSENTIAL JOB RESPONSIBILITIES

Bucherer 1888 is looking for an energetic, friendly, and experienced hospitality professional to join our team. The right candidate will have an engaging personality, be quick on their feet, and ready to exceed all expectations delivering a first in class client experience.The Hospitality Specialist will be warm and engaging, checking in and greeting clients throughout the store, managing the client flow as necessary and introduction to Client Advisors, offering beverages such as coffee, espresso,tea, water, etc. and serving them.

The Hospitality Specialist must also be comfortable with helping coordinate and host in-store client events and create surprise and delight moments, which may include light bites.

QUALIFICATIONS

• MusthavepriorLuxury/High-end/Hospitalityexperience,alongwithcustomerserviceorretail experience.
• Musthaveexperiencehostingandservingnon-alcoholicbeveragestoguests.
• Mustbewillingtoworkentrancedoorandgreetallthatvisit.
• Wellspoken,goodlisteningskillsandprofessionaldemeanor.
• MustbecomfortablecommunicatingwithVIPclients.
• Self-motivated.Ateamplayerwithakeensenseofattentivenesstoguests.
• Abilitytostand,walkandbendforlongperiodsoftimethroughoutyourworkday.
• Mustbeflexibletowork,openingandclosingshifts,aswellasSaturdayandSunday.Shiftswill vary by week.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.