Hospitality Specialist

Ontario Trillium Foundation; Cincinnati (OH); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Employee discount

Job summary

Ontario Trillium Foundation is seeking energetic hospitality specialists in Cincinnati to greet guests, manage reservations, be a role model for staff, and ensure a welcoming dining experience.

This on-site role offers full-time or part-time schedules with starting pay of $16.50–$17.50 per hour, plus a 50% employee dinner discount after hire.

Location: 11023 Montgomery Rd, Cincinnati, OH 45249. Reliable transportation required and opportunities for review after 30 days.

Qualifications

• Experience in hospitality or guest services.
• Ability to greet guests and manage reservations.

Responsibilities

• Greet guests with a warm smile and guide them to their tables.
• Handle reservations over the phone and ensure timely seating.
• Prepare retail packages (e.g., balloon and rose) prior to reservations.

Skills

Hospitality

Customer service

Reservations

Job description

Job Description:

We’re looking for energetic, outgoing, and friendly people to promote positive guest relations, and maintain total guest satisfaction in a professional manner. They must be a positive, consistent, and goal-oriented role model to other staff members. Applicant must be dedicated to providing genuine hospitality to all guests and team members. Utilize your interpersonal skills to anticipate needs and help create unforgettable memories for our guests. Leadership capability, attention to detail, professional composure, and remaining calm under pressure are attributes that would make you great at this job.

Job Duties:

As a hospitality specialist you’ll be the first and last person our guests interact with when they dine with us. You’ll be the person to greet them with a warm smile and wish them a good night as they leave the establishment. Other duties include, taking reservations over the phone, bringing guests to their table, etc. You’ll play a vital role in making sure the evening stays organized and guests are greeted by their server in a timely manner. Additionally, you’ll be preparing retail packages (ex. balloon and rose packages) for the guest ahead of their reservation time.

We are hiring for Full-Time and Part-Time!

• Pay starting at $16.50-$17.50/hour with the opportunity for a review and a raise after 30 days!

• We also offer employee discounts of 50% off for a dinner for two.

We are located at 11023 Montgomery Rd. Cincinnati, OH 45249.

If you have any questions about the position please give us a call at 513-530-5501 and press 3 to speak with a manager!

Job Types: Full-time, Part-time

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Ability to Commute:

• Cincinnati, OH 45249 (Required)
• Reliable Transportation (Required)

Ability to Relocate:

• Cincinnati, OH 45249: Relocate before starting work (Required)

Work Location: In person