Overnight Shuttle Driver: Hospitality & Growth

Hotel Equities; Kansas City (MO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

401(k) Retirement Plan

Life Insurance

Employee Discounts

Job summary

Hotel Equities is seeking a dependable Overnight Shuttle Driver to join our team. You will deliver welcoming, safe transportation for guests, support front desk operations, and help maintain a positive guest experience across arrivals, stays, and departures.

Responsibilities include processing arrivals/departures, handling payments, and responding to guest requests while coordinating with other hotel departments.

Qualifications

• High school diploma or equivalent preferred.
• Previous hotel/front desk/customer service experience preferred.
• Strong verbal and written communication skills.
• Basic computer and cash-handling skills.
• Ability to remain professional and composed while resolving guest concerns.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Welcome guests and provide friendly, professional service throughout their stay.
• Process arrivals, departures, reservations, payments, and guest requests accurately.
• Respond promptly to questions, concerns, and special requests.
• Resolve routine guest issues and escalate concerns to management when appropriate.
• Maintain accurate guest information, records, and shift documentation.
• Communicate effectively with housekeeping, maintenance, sales, and other hotel departments.
• Promote hotel services, amenities, and relevant guest opportunities.
• Follow cash-handling, security, privacy, and hotel operating procedures.
• Monitor the lobby and front desk area to maintain a welcoming and organized environment.
• Complete assigned shift responsibilities and maintain effective communication during handoffs.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Cash handling

Professionalism

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

PMS

Microsoft Office

Job description

Hotel Equities is seeking a dependable Overnight Shuttle Driver to join our team. You will deliver welcoming, safe transportation for guests, support front desk operations, and help maintain a positive guest experience across arrivals, stays, and departures.

Responsibilities include processing arrivals/departures, handling payments, and responding to guest requests while coordinating with other hotel departments.