Hospitality Shuttle Driver - CDL, DOT & Guest Service

Hotel Equities; Kansas City (MO); Presencial; USD 24.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision Insurance

Paid Vacation, Sick Time & Holidays

401(k) Retirement Plan

Employee Assistance Program

Career Growth Opportunities & Leader­-

Discounted hotel rates

Descripción de la vacante

Hotel Equities in Kansas City is seeking a dependable Shuttle Driver to join our hospitality team. You will welcome guests, assist with arrivals and departures, handle reservations and payments, and support smooth hotel operations with a service-first mindset.

This role requires an active CDL and DOT physical, open availability, and a professional, guest-focused approach. You will work closely with front desk, housekeeping, and other departments to deliver exceptional experiences.

Formación

• High school diploma or equivalent preferred.
• Experience in hotel/front desk or customer service preferred.
• Strong verbal and written communication skills.
• Basic computer and cash-handling skills.
• Ability to remain professional and composed while resolving guest concerns.
• Ability to work flexible hours, including nights, weekends, and holidays, as needed.

Responsabilidades

• Welcome guests and provide friendly, professional service throughout their stay.
• Process arrivals, departures, reservations, payments, and guest requests accurately.
• Respond promptly to questions, concerns, and special requests.
• Resolve routine guest issues and elevate concerns to management when appropriate.
• Maintain accurate guest information, records, and shift documentation.
• Communicate effectively with housekeeping, maintenance, sales, and other hotel departments.
• Promote hotel services, amenities, and relevant guest opportunities.
• Follow cash-handling, security, privacy, and hotel operating procedures.
• Monitor the lobby and front desk area to maintain a welcoming and organized environment.
• Complete assigned shift responsibilities and maintain effective communication during handoffs.
• Perform other duties as assigned.

Conocimientos

Verbal communication

Written communication

Basic computer skills

Cash handling

Customer service

Flexibility

Educación

High school diploma

Herramientas

PMS

POS systems

Microsoft Office

Guest-service platforms

Descripción del empleo

Hotel Equities in Kansas City is seeking a dependable Shuttle Driver to join our hospitality team. You will welcome guests, assist with arrivals and departures, handle reservations and payments, and support smooth hotel operations with a service-first mindset.

This role requires an active CDL and DOT physical, open availability, and a professional, guest-focused approach. You will work closely with front desk, housekeeping, and other departments to deliver exceptional experiences.