Hospitality Services Manager - Wake Forest University

Aramark; Winston-Salem (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Harvest Table Culinary Group seeks an experienced operations manager to assist with the execution of strategy and ensure restaurant operations align with goals and client expectations. You will coach associates, drive safety and sanitation, and maintain a best-in-class dining experience.

This role emphasizes client relationships, financial performance, and productivity. You will monitor budgets, cost controls for food and labor, develop revenue, and ensure compliance with safety policies while

Qualifications

• Requires at least 4 years’ experience and 1–3 years in a management role.
• Bachelor’s degree or equivalent experience.
• A strong value system and integrity.
• Excellent communication and listening skills.

Responsibilities

• Develops and maintains effective client and customer rapport.
• Follows P&L processes; manages budget, food, beverage and labor.
• Implements labor and food initiatives; drives cost controls.
• Maintains a safe and healthy environment; complies with policies.

Skills

Communication skills

Listening skills

Integrity

Education

Bachelor's degree or equivalent experience

Job description

Job Description

Assist with the of operations, responsible for developing and executing strategy to meet operating and financial goals. Support the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations.

Job Description

Assist with the of operations, responsible for developing and executing strategy to meet operating and financial goals. Support the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations.

Scope Of Role

Ensures restaurant operations align with Harvest Table?s Executional Framework. Coaches associates by creating a shared understanding about what needs to be achieved and how to execute to create a best-in-class dining experience. Rewards, recognizes, and develops associates. Ensures high safety and sanitation standards in all operations.

Job Responsibilities

Responsibilities Include But Are Not Limited To

Client Relationships

Develops and maintains effective client and customer rapport for mutually beneficial business relationships. Demonstrates excellent customer service using Harvest Table's standard model. Identifies client needs and effectively communicates operational progress.

Financial Performance

Follows all Harvest Table processes and systems. Builds revenue and manages budget, including cost controls with regard to food, beverage, and labor. Ensures the completion and maintenance of Profit and Loss (P&L) statements. Achieves or exceeds food and labor targets. Manages resources to ensure quality and cost control within budgetary guidelines.

Productivity

Implements and maintains Harvest Table?s agenda for both labor and food initiatives. Creates value through efficient operations, appropriate cost controls, and profit management. Complies fully with Operational Excellence fundamentals, including food and labor. Aid operations related to production, distribution, and food service.

Compliance

Maintains a safe and healthy environment for clients, guests and associates. Complies with all applicable policies, rules and regulations, including (but not limited to) those related to safety, health and wage and hour practices.

Qualifications

• Requires at least 4 years? experience and 1 to 3 years in a management role.
• Bachelor's degree or equivalent experience.
• A strong value system, unquestioned integrity, and good listening skills.
• Excellent communication skills.

About Harvest Table Culinary Group

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At HTCG, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.