Hospitality Service Manager - Training & Growth

Workstream; Lakeland (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Daily Pay

Paid Time Off

Health insurance

401 K/ Retirement

Growth opportunities

Job summary

Popeyes is seeking a Service Manager to lead daily restaurant operations in a fast-paced environment. You will train staff, supervise service standards, and ensure guests receive a memorable dining experience. The role emphasizes teamwork, communication, and a strong commitment to quality and safety.

Responsibilities include coordinating with the kitchen, managing schedules, and monitoring performance. We value initiative, reliability, and a passion for growth within the Popeyes brand.

Qualifications

• Strong attention to detail and a passion for food quality and presentation.

Responsibilities

• Oversee training and execution of service standards, ensuring a memorable dining experience.
• Coordinate with kitchen and production teams to communicate guest needs and ensure timely service.
• Manage daily tasks, scheduling, and performance tracking to maintain high quality and efficiency.
• Address guest concerns professionally and escalate issues when needed.

Skills

Attention to detail

Team communication

Adaptability

Customer service

Job description

Popeyes is seeking a Service Manager to lead daily restaurant operations in a fast-paced environment. You will train staff, supervise service standards, and ensure guests receive a memorable dining experience. The role emphasizes teamwork, communication, and a strong commitment to quality and safety.

Responsibilities include coordinating with the kitchen, managing schedules, and monitoring performance. We value initiative, reliability, and a passion for growth within the Popeyes brand.