Hospitality Server — Growth & Flexible Scheduling

White Lodging Services, Inc.

Raleigh (NC)

On-site

USD 20,664,000 - 30,307,000

Full time

13 days ago
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Benefits offered by this job

DailyPay
401(k) with company match
Paid time off (PTO)
Discounts on hotel rooms, dining, and?

Job summary

White Lodging Services, Inc. in Raleigh, NC is hiring a Server to join our hotel restaurant and food and beverage team.

Whether you’re an experienced server or new to the industry, we offer training and opportunities for growth within our portfolio of premium hotels and dining venues. You’ll provide high-quality service, maintain menu knowledge, process payments, and contribute to a welcoming dining atmosphere.

Qualifications

  • Previous server, restaurant, or food and beverage customer service experience preferred — not required; we will train the right candidate
  • An outgoing, social personality with a genuine passion for delivering exceptional guest service in a hotel restaurant or dining environment
  • Excellent communication and active listening skills — you read the table and respond to guest needs before they have to ask
  • A positive, can-do attitude and strong team-player mindset — you thrive in a high-volume, fast-paced hotel food and beverage environment
  • Ability to handle high-volume service and perform consistently under pressure alongside a collaborative restaurant team
  • Physical ability to stand and move at a fast pace for extended periods; flexibility to work weekends and holidays as business needs require

Responsibilities

  • Provide high-quality food and beverage service to all guests — creating personal connections through friendly conversation, intuitive menu suggestions, and a warm, engaging dining atmosphere
  • Complete all necessary setup, side work, and closing duties to ensure smooth restaurant and food and beverage operations every shift
  • Maintain expert knowledge of all menu items, ingredients, preparation methods, and garnishes — accurately and confidently answering guest questions about food and drink selections
  • Ensure consistent guest satisfaction with food quality, beverage presentation, and overall dining experience from the first course to the final check
  • Promote teamwork and contribute to a friendly, safe, and professional hotel restaurant work environment
  • Accurately process all payment methods — cash, card, and digital — and complete end-of-shift paperwork and reconciliation
  • Maintain a neat, professional personal appearance as a brand ambassador for the hotel and restaurant
  • Anticipate guest needs and deliver exemplary hospitality that keeps guests coming back
  • Perform other duties as assigned

Skills

Guest service
Communication
Teamwork
Adaptability
Multitasking

Tools

POS systems

Job description

White Lodging Services, Inc. in Raleigh, NC is hiring a Server to join our hotel restaurant and food and beverage team.

Whether you’re an experienced server or new to the industry, we offer training and opportunities for growth within our portfolio of premium hotels and dining venues. You’ll provide high-quality service, maintain menu knowledge, process payments, and contribute to a welcoming dining atmosphere.

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