Hospitality Security Supervisor | Lead & Protect Guests

Hyatt Regency; Fort Worth (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

Hyatt Regency DFW Airport seeks a professional Security Supervisor to oversee hotel safety operations at the airport terminal facility. You will lead the Security team, respond to emergencies, investigate incidents, and ensure compliance with safety procedures while balancing guest service and security priorities.

The ideal candidate brings calm, decisive leadership in a fast-paced hospitality setting and a strong commitment to delivering exceptional guest experiences.

Qualifications

• A genuine passion for providing exceptional guest service in a fast-paced environment.
• Strong verbal and written communication skills.
• 1-3 years of security, law enforcement, military, or related experience.
• Ability to remain calm and make sound decisions during emergencies.

Responsibilities

• Promote a safe, secure, and welcoming environment for guests, colleagues, and hotel assets.
• Respond promptly and professionally to guest, colleague, and property emergencies.
• Conduct investigations and complete accurate incident and accident reports.
• Monitor hotel premises and ensure compliance with safety and security procedures.
• Assist with training, coaching, and supervising Security Officers.
• Serve as the department leader in the Director's absence.
• Build positive relationships with guests while providing outstanding customer service.

Skills

Guest service

Leadership

Emergency response

Communication

Team supervision

Job description

Hyatt Regency DFW Airport seeks a professional Security Supervisor to oversee hotel safety operations at the airport terminal facility. You will lead the Security team, respond to emergencies, investigate incidents, and ensure compliance with safety procedures while balancing guest service and security priorities.

The ideal candidate brings calm, decisive leadership in a fast-paced hospitality setting and a strong commitment to delivering exceptional guest experiences.