Hospitality Security Leader — Protect Guests & Team

Tarian Group; Boston (MA); Hybrid; USD 77,000 - 94,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k Plan

Paid Time Off

Disability Insurance

Life Insurance

Employee Assistance Program

Wellness Program

Pet Insurance

Job summary

The Director of Security at Tarian is responsible for implementing security initiatives and delivering security operations for the property, staff, and guests. You will lead security programs and coordinate with hotel management to ensure safety and compliance across all shifts.

We seek a seasoned leader with hospitality security experience, strong customer service, and the ability to train and supervise officers, manage schedules, and conduct drills while responding to emergencies and incidents

Qualifications

• Bachelor’s degree or equivalent experience.
• 5 years minimum experience in a fast-paced hospitality setting.
• Loss Prevention Officer/Manager experience preferred.
• 2+ years in a managerial role.
• Strong interpersonal and communication skills.
• Ability to build and manage client relationships.
• Excellent written and verbal communication.
• Proficient with Microsoft Office products.
• Building Link experience preferred but not required.
• Ability to interpret and promote corporate policies and procedures.
• Valid driver’s license and driving requirements.
• Ability to maintain judgment, discretion, and confidentiality.

Responsibilities

• Develop and deliver comprehensive security operations for the property.
• Serve as the primary contact for the security department.
• Provide training on security operations to officers and hotel managers.
• Manage officer scheduling and report hours to payroll.
• Coordinate and conduct security drills per standards.
• Respond to emergencies and incidents with leadership and calm.
• Provide a safe and secure environment for residents and guests.

Skills

Interpersonal skills

Communication skills

Computer proficiency

Word processing

Data management

Spreadsheet skills

Education

Bachelor’s degree or equivalent experience

Tools

Building Link

Microsoft Office

Job description

Overview

Every Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a member of a diverse team working in an inclusive and dynamic environment. You will provide direct security and related public services.

Compensation: $85,000.00/annually

Benefits:

Our full-time positions offer role specific on-the-job training, career paths, and a full range of benefits:

• Medical, Dental, and Vision Insurance
• Supplemental Medical Reimbursement Plans
• Paid Time Off or Sick/Safe Leave (dependant upon State), Paid Holidays*
• 401k Plan & Free Retirement Planning Consulting
• Short-term & Long-term Disability Income Protection Benefits
• Life Insurance for Teammate and Family
• Employee Assistance Program
• Recognition & Reward Program
• Perks Discount Programs with 3,000 free classes from yoga to financial wellness
• Wellness Program
• Pet Insurance

POSITION SUMMARY:

The Director of Security is responsible for the implementation of Tarian company security initiatives. This position is accountable for providing exceptional security operations for hotel staff and guests.

Responsibilities

• Responsible for developing and delivering comprehensive security operations for the property
• Serving as the primary point of contact for the security department
• Provide exceptional customer service to residents and guests.
• Provide training on security operations and tasks to the security officers and hotel managers
• Manage officer scheduling and accurately report hours to payroll
• Coordinate and conduct security drills in accordance with operational standards
• Answer calls professionally and assist callers with security services
• Receive and process incoming and outgoing shipments and or mail/packages
• Monitor lobby traffic and alert security team to potential threats or concerns
• Conduct special investigation into internal issues such as theft, vandalism, etc.
• Maintain logbooks for visitors, contractors, keys, elevators, incident reports, daily activities
• Respond to and provide leadership during emergencies and incidents
• Provide a safe and secure environment for residents and guests
• Performs other job-related duties as assigned

Qualifications

A pre-employment background check and drug screen are required for this position upon receiving a conditional offer of employment.

• Bachelor’s degree or equivalent experience
• Previous experience in a fast-paced hospitality industry, 5 years minimum
• Previous experience as a Loss Prevention Officer and or Manager preferred
• Previous experience as a manager, 2 years minimum
• Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests
• Ability to develop and manage successful business relationships with clients and prospective clients.
• Excellent written and verbal communication skills.
• Conceptual and critical thinking skills and the ability to present ideas in a clear and compelling manner with attention to detail.
• Proficiency with computers as well as word processing, data management, and spreadsheet software such as Microsoft Office products
• Proficiency with Building Link preferred but not required
• Demonstrated ability to independently interpret and promote corporate policies and procedures
• Current and valid driver license and ability to meet the company’s driving requirements
• Ability to perform duties while maintaining a high degree of judgment, discretion, and confidentiality

Employment Verification
For applicable roles, previous employment must be verified through our background vendor. If any employment cannot be confirmed, candidates may be required to provide proof of employment (such as a pay stubs or W-2s).

PHYSICAL DEMANDS & WORK ENVIRONMENT

Work hours will vary depending on assignments, client schedules, project deadlines, and the needs of the company. Workweeks may exceed 40 hours and may involve any of the7 days of the week, depending on the needs of the business. The work environment may be fast-paced and stressful or may also be quiet and slow-paced. All environments and pace of work will require alertness and ability to perform under pressure.

While performing the duties of this job, the employee must be able to sit, stand, and walk for variable amounts of time throughout an assigned shift; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; occasionally stoop, kneel, or crouch. The employee must occasionally lift and/or move objects 25 pounds or more. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently engages in mental concentration, analysis, and formulation.

About Tarian

Tarian stands out as North America’s foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success.

At Tarian, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change. We offer more than employment; we provide a career path rich in purpose and fulfillment. By joining Tarian, you become part of a greater mission. Through the creation of safe environments, you empower people, communities, and organizations to thrive and achieve their full potential, as well as your own.

Be Extraordinary. Always. Join Tarian in safeguarding what matters most.

Tarian is an equal opportunity employer.

We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

State Security Licensing

Massachusetts
State Security Licensing Number

Massachusetts - Tarian - LW0473C