Hospitality Sales Support Specialist

McLemore Club, LLC; Georgia; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Job summary

Valor’s Cloudland at McLemore Resort in Rising Fawn, GA seeks a Sales Administrative Assistant to provide essential admin and clerical support for the Sales & Marketing team. You will handle inquiries related to sales and group bookings, maintain CRM records, and assist with contracts, proposals, and reports.

You will coordinate with Front Desk, Conference Services, Banquets, and Housekeeping to support group logistics, site visits, and events, while ensuring accurate documentation and timely

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Answer and direct phone calls, emails, and inquiries related to sales and group bookings and enter into CRM system.
• Provide day-to-day administrative support to the Sales team, including scheduling meetings, site visits, and appointments.
• Prepare, proofread, and distribute sales contracts, proposals, correspondence, and reports.
• Maintain and update client and account records in the resort's CRM or booking system.
• Assist with preparing materials for BEOs, resumes, client presentations, site tours, and sales meetings.
• Coordinate with other departments to support group and event logistics.
• Track and organize sales documents, contracts, and files, both physical and digital.
• Assist in generating sales reports, tracking leads, and monitoring booking pace.
• Order and maintain sales office supplies and marketing collateral inventory.
• Support planning and execution of client site visits, including greeting visitors and providing amenities.
• Assist with group reservation updates including rooming lists and group billing in PMS.
• Monitor group cut-off dates and status with Conference Service Manager.
• Manage Hilton’s FastPay system for group commission processing.
• Perform other administrative duties as assigned by the Director of Sales.

Skills

Verbal communication

Written communication

MS Office

Education

High school diploma

Tools

CRM software (Delphi/Amadeus, PEP, R&I)

Job description

Valor’s Cloudland at McLemore Resort in Rising Fawn, GA seeks a Sales Administrative Assistant to provide essential admin and clerical support for the Sales & Marketing team. You will handle inquiries related to sales and group bookings, maintain CRM records, and assist with contracts, proposals, and reports.

You will coordinate with Front Desk, Conference Services, Banquets, and Housekeeping to support group logistics, site visits, and events, while ensuring accurate documentation and timely