Hospitality Sales Manager: Revenue Growth & Partnerships

The LINE Hotel Group; Austin (CO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Help or transport service

Paid time off

Vision insurance

401(k)

Dental insurance

Employee discounts

Job summary

The LINE Hotel Group is seeking a dynamic Sales Manager to lead hospitality sales initiatives across The LINE properties in the U.S. This role emphasizes developing and securing group business, managing key accounts, and collaborating with Operations, F&B, and Front Office to maximize revenue opportunities.

Ideal candidates will have at least three years in hospitality sales, strong MS Office skills, and demonstrated ability to build relationships with hotel communities and clients.

Qualifications

• Four-year college degree preferred.
• Minimum three years of experience in hospitality sales required.
• Market knowledge and sales experience preferred.
• Strong experience in Group Market preferred.
• Outstanding communication and interpersonal skills.
• Ability to handle data with confidentiality.

Responsibilities

• Respond to internal and external Sales inquiries or requests and provide assistance as needed
• Redirect Sales related calls or distribute correspondence to the appropriate person of the team
• Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.)
• Actively solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communications
• Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets
• Use company wide programs, sales developments, prospecting projects and reporting for group business development
• Follow up on all business inquiries and leads to generate group room nights and associated food and beverage revenue to impact RevPar performance
• Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
• Develop and maintain rapport with hotel community and key community contacts to ensure a visible presence in the industry
• Perform customer site inspections to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships
• Create VIP or Group resumes identifying and communicating traveler’s needs and acting as liaison to ensure all operational and marketing aspects of their stay are met
• Understand and utilize the sales tools the company provides and to follow and support all sales and marketing operating systems. Ability to sell all hotel products and services
• Review daily arrivals to isolate potential new clients
• Participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits
• Consistently offer professional, friendly and engaging service
• Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees
• Balance operational, administrative and colleague needs
• Ensure staff understands their job expectations before holding them accountable
• Attend relevant meetings

Skills

Hospitality sales

Group market sales

MS Office (Excel/PowerPoint)

Communication skills

Multitasking

Education

Bachelor's degree preferred

Tools

MS Office

Delphi

Access database

Job description

The LINE Hotel Group is seeking a dynamic Sales Manager to lead hospitality sales initiatives across The LINE properties in the U.S. This role emphasizes developing and securing group business, managing key accounts, and collaborating with Operations, F&B, and Front Office to maximize revenue opportunities.

Ideal candidates will have at least three years in hospitality sales, strong MS Office skills, and demonstrated ability to build relationships with hotel communities and clients.