Hospitality Sales & Events Coordinator (Health Insurance)

Apolis; Pasadena (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Paid Vacation and Sick Time

Health Insurance

Employee discounts

Job summary

Welcome Group Inc. – AC Hotel Pasadena is seeking a Sales Coordinator to support the sales team with daily administrative duties, coordinating group bookings, catering events, and meetings.

You will maintain client information, prepare proposals, and liaise with hotel departments to ensure smooth execution of group and catering details. The ideal candidate is highly organized, detail-oriented, and professional in handling inquiries from clients and vendors.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong customer service skills with a professional attitude.
• Ability to work independently while supporting a team.
• Hospitality/administrative or sales support experience preferred.
• Experience with hotel sales systems is a plus.

Responsibilities

• Provide daily administrative support to the Director of Sales & Marketing and Sales Manager.
• Assist with coordinating group bookings, catering events, meetings, and other sales activities.
• Prepare, update, and maintain sales documents, reports, and correspondence.
• Enter and maintain accurate client information, group details, and sales records in hotel systems.
• Handle confidential information with professionalism and discretion.
• Answer phone calls, respond to emails, and assist with client inquiries promptly.
• Greet and assist clients, visitors, and vendors, directing them to the appropriate team members.
• Schedule appointments, client meetings, site tours, and internal sales meetings.
• Support communication between the Sales Team and other hotel departments.
• Assist with preparing proposals, contracts, and other sales-related documents.
• Monitor and distribute incoming mail and messages; operate office equipment as needed.
• Attend department meetings and assist with follow-up tasks.
• Maintain a positive, professional attitude when interacting with guests and colleagues.
• Report guest concerns or client issues to management promptly.

Skills

Strong organizational skills

Attention to detail

Excellent written and verbal коммуника

Multitasking in fast-paced environment

Customer service orientation

Independent work style with teamwork

Hospitality experience preferred

Education

High school + 2+ years experience

Tools

Microsoft Office

Hotel sales systems

Job description

Welcome Group Inc. – AC Hotel Pasadena is seeking a Sales Coordinator to support the sales team with daily administrative duties, coordinating group bookings, catering events, and meetings.

You will maintain client information, prepare proposals, and liaise with hotel departments to ensure smooth execution of group and catering details. The ideal candidate is highly organized, detail-oriented, and professional in handling inquiries from clients and vendors.