Hospitality Sales Coordinator — Flexible Schedule

kimptonhotelsandrestaurantscareers; Pennsylvania; On-site; USD 42,000 - 60,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a Sales Coordinator with hospitality experience to support group and business travel bookings, billing, and client communications. You will collaborate with Sales Managers to execute group bookings and process leads while maintaining accurate data across Sales, POS and Event Management systems.

The role requires 2 years in hospitality, familiarity with Delphi.fdc, Opera, and Cvent Passkey, and a flexible schedule including evenings and weekends.

Qualifications

• 2 years of hospitality industry experience.
• Experience with Delphi.fdc, Opera, and Cvent Passkey preferred.
• Bachelor's degree in hospitality preferred.
• Flexible schedule; able to work evenings, weekends and holidays.
• Strong computer skills and proficiency in MS Office and Canva.
• Well organized with excellent follow-up skills.
• Excellent communication and passion for creating personable guest experiences.

Responsibilities

• Complete contracts and proposals with accuracy and communicate timely and professionally with clients.
• Coordinate with Sales Managers to execute group bookings in appropriate systems.
• Set up accurate billing for each group.
• Enter pertinent information into Sales, POS and Event Management systems.
• Regularly assist in booking individual reservations that fall into special rate categories.
• Run group reports and maintain group bookings in property systems.
• Type, answer phones, send correspondence, etc.
• Take leads over phone and email and process in the sales system.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Education

Bachelor's degree in hospitality

Tools

Delphi.fdc

Opera

Cvent Passkey

MS Office

Canva

Job description

Kimpton Hotels & Restaurants is seeking a Sales Coordinator with hospitality experience to support group and business travel bookings, billing, and client communications. You will collaborate with Sales Managers to execute group bookings and process leads while maintaining accurate data across Sales, POS and Event Management systems.

The role requires 2 years in hospitality, familiarity with Delphi.fdc, Opera, and Cvent Passkey, and a flexible schedule including evenings and weekends.