Hospitality RunnerBarista

Hospitality Health ER; Tyler (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401K with company match

Additional benefits for full-time employees

Job summary

A healthcare facility in Tyler, TX is seeking a Hospitality Runner/Barista to enhance patient experience by providing refreshments and support. The role involves engaging with patients, managing a coffee cart, and ensuring satisfaction during their stay. Ideal candidates possess strong customer service skills and the ability to work in a fast-paced environment. Flexibility and a high school diploma are required; barista experience is a plus. Enjoy benefits including a 401K with company match.

Qualifications

• Demonstrated ability in customer service practice related to direct patient care.
• Ability to work autonomously and manage time effectively.
• Flexibility to meet scheduling demands of the department.
• Ability to work with patients, staff and physicians.
• Flexibility to meet scheduling demands.
• High School Graduate or equivalent.
• Barista experience is a plus and training is provided.

Responsibilities

• Offer the coffee menu to patients and prepare refreshments.
• Document purchases and manage inventory of coffee cart supplies.
• Engage warmly with patients and resolve any concerns.
• Document purchases and time spent running errands accurately.
• Order supplies as directed by supervisor.
• Engage with patients, visitors and staff, providing a warm welcome and refreshments.
• Prioritize patient needs and address questions/concerns during stay.
• Clean and organize Hospitality Department stockrooms and storage areas.
• Return resources to proper place and care for all resources.

Skills

Customer service experience

Critical thinking skills

Ability to work effectively with patients, staff, and physicians

Flexibility

High school diploma

Barista experience (preferred)

Education

High School Graduate/Equivalent

Job description

About Hospitality Health ER

Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.

If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!

Overview

A freestanding ER in Tyler, TX is seeking a Hospitality Runner/Barista to join their team. The Hospitality Runner/Barista will strive to provide proficient, competent care while maintaining the patient's sense of comfort and dignity.

Responsibilities

1. Offering the coffee menu to all Lobby patients and during down time to the hall patients.

2. Sending inventory of the coffee cart to the Hospitality Supervisor at the end of each shift

3. Documenting purchases and time spent running errands accurately to immediate supervisor

4. Ordering supplies as directed

5. Engaging with all patients, visitors and staff and providing a warm welcome; prepare and deliver refreshments

6. Prioritizing patient needs throughout the duration of their stay to include but not limited to answering questions and concerns; resolving any issues that may arise; running errands and providing meals

7. Cleaning and organizing Hospitality Department stockrooms and storage areas

8. Returning all resources to proper place and taking care of all resources

Requirements and Qualifications

• Customer service experience: demonstrated ability in customer service practice related to direct patient care in a high volume, high stress environment
• Critical thinking skills: ability to work autonomously and make efficient use of time and resources
• Ability to work effectively with patients, staff, and physicians
• Flexibility to meet scheduling demands of department
• High School Graduate/Equivalent
• Barista Experience (not required, but it is a plus) Training is provided

Pay & Benefits

• 401K with company match
• Additional benefits for full-time employees

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.